MS WORD, EXCEL and POWER POINT
MD REHMAN ISLAMUL HAQUE
SERVICE ENGINEER
JEDDAH,DL
Summary
Accomplished HVAC Maintenance Engineer with a proven track record at MATTEX GROUP, enhancing system reliability and operational efficiency by over 30%. Expert in mechanical troubleshooting and preventive maintenance, alongside fostering strong customer relationships. Demonstrates exceptional adaptability and communication, ensuring peak performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
HVAC Maintenance Engineer
MATTEX GROUP
12.2021 - Current
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Improved overall system reliability by recommending upgrades or modifications based on thorough analysis of equipment performance data.
- Conducted comprehensive evaluations of newly installed systems to ensure proper functionality before handover to customers.
- Demonstrated adaptability by quickly learning new technologies and incorporating them into existing maintenance processes, ensuring continuous growth in technical expertise.
- Elevated equipment operational efficiency through diligent maintenance and prompt repairs on machinery.
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
Maintenance Supervisor
MATTEX LLC DUBAI
09.2020 - 12.2021
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
HVAC SERVICE ENGINEER
SPECIALIST SERVICE LLC DUBAI
04.2019 - 09.2020
- Conducted training sessions for clients, increasing their understanding of products and improving operational efficiency.
- Developed strong relationships with key accounts through consistent high-quality service delivery.
- Proactively identified areas for process improvement, leading to the implementation of new strategies that increased departmental efficiency.
- Enhanced customer satisfaction by providing prompt on-site support for service requests and warranty repairs.
Education
Bachelor of Technology - MECHANICAL AND AUTOMATION ENGINEERING
GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY
New Delhi, India 04.2001 -
No Degree - DIPLOMA IN MECHANICAL ENGINEERING
BOARD OF TECHNICAL EDUCATION, PITAMPURA, NEW DELHI
New Delhi, India 04.2001 -
Skills
Equipment maintenance, repair and Preventive Maintenance Mechanical troubleshooting, Component replacement and Lubrication techniques
Customer service, Root-cause analysis and Problem-solving, Active listening, Product knowledge, Technical reporting, Time management abilities, Team collaboration, Visual inspection and Adaptability and flexibility
HVAC systems - ie Water and Air cooled chiller VRV units Package type and All type split AC (TRANE, YORK, DAIKIN and other Companies)
Air compressor maintenance screw type
Lockout- tagout and Safety procedures
Excellent communication
Software
AUTO CAD
HAP and E20
Timeline
HVAC Maintenance Engineer
MATTEX GROUP
12.2021 - Current
Maintenance Supervisor
MATTEX LLC DUBAI
09.2020 - 12.2021
HVAC SERVICE ENGINEER
SPECIALIST SERVICE LLC DUBAI
04.2019 - 09.2020
Bachelor of Technology - MECHANICAL AND AUTOMATION ENGINEERING
GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY
04.2001 -
No Degree - DIPLOMA IN MECHANICAL ENGINEERING
BOARD OF TECHNICAL EDUCATION, PITAMPURA, NEW DELHI
04.2001 -