Summary
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Accomplishments
Timeline
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Md Shayaan Arshad Ansari

Md Shayaan Arshad Ansari

Kolkata

Summary

Highly motivated and smart working B.Com(H) graduate. Have more potential than being just a grad. Eager to utilize my financial acumen and business skills to contribute to a dynamic organization. Possess in-depth knowledge of customer service, and management. (English, Hindi, Bengali, currently working on more skill upgrades.)

Work History

Retail Help Desk Analyst

Wipro Ltd
Kolkata
11.2023 - Current
  • Provided technical support to customers over the phone and email.
  • Maintained detailed documentation of customer interactions, changes made, and resolutions taken in ticketing system.
  • Assisted customers by troubleshooting and resolving technical problems.

Education

B.com (H) - Financial Accounting

ACHARYA JAGADISH CHANDRA BOSE COLLEGE
Kolkata, India
07-2022

Class 12 -

ST. AUGUSTINE'S DAY SCHOOL
Kolkata, India
06-2019

Skills

  • Management
  • Communicating with clients
  • Technical support services
  • Relationship Building

Personal Information

  • Date of Birth: 10/26/2000
  • Nationality: INDIAN
  • Marital Status: single

Languages

  • Bengali
  • Hindi
  • English

Hobbies and Interests

  • A Motor Vehicle Enthusiast
  • A Gamer Too
  • All-Rounder

Accomplishments

  • Got appraisals from the DHM for Managing lab assets.

Timeline

Retail Help Desk Analyst

Wipro Ltd
11.2023 - Current

B.com (H) - Financial Accounting

ACHARYA JAGADISH CHANDRA BOSE COLLEGE

Class 12 -

ST. AUGUSTINE'S DAY SCHOOL

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Md Shayaan Arshad Ansari