Md Zahid Ansari
WEST BENGAL
Summary
Dynamic Retail Sales Manager with a proven track record at Haier India Pvt Ltd, excelling in customer relationship management and sales team leadership. Achieved significant growth through strategic market expansion and effective problem resolution, enhancing brand awareness and driving revenue. Skilled in product demonstrations and optimizing retail operations for maximum impact.
Overview
9
9
years of professional experience
Work History
KOLKATA ELECTRONICS
KOLKATA
07.2021 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Maintained accurate records of all transactions between customers and company representatives.
- Achieved company growth and brand development through market expansion and sales.
INTERNATIONAL SALES DIVISION (ISD)
HAIER INDIA PVT LTD
KOLKATA
01.2019 - 06.2021
- Negotiated pricing contracts with vendors to ensure competitive prices for customers.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Manager
DIAMOND ELECTRONICS
HOWRAH
07.2016 - 12.2018
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Conducted performance reviews for team members.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
ADAMAS INSTITUTE OF TECHNOLOGY
WEST BENGAL,INDIA07-2016
High School Diploma -
ACHARYA POLYTECHNIC
BANGALORE06-2013
I.C.S.E - 10TH
SHATAVISHA PUBLIC SCHOOL
HOOGLY,WEST BENGAL04-2010
Skills
- Product demonstrations
- Retail operations
- Customer relationship management
- Customer service
- Problem resolution
- Brand awareness
- Sales team leadership
- Store display management
- B to B sales
Languages
English
First Language
English
Advanced (C1)
C1
Bengali
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
URDU
Beginner (A1)
A1
Arabic
Beginner (A1)
A1
Affiliations
Leadership
Foreign language
Teamwork
Communication
Organization
Photography
Adaptability
Blogging
SKILLS
- ● Familiar with MS-OFFICE Package.
- ● Operating Systems: WINDOWS ,ANDROID.
- ● Verbal communication and Writing skills.
- ● Interpersonal communication skills.
Timeline
KOLKATA ELECTRONICS
07.2021 - Current
INTERNATIONAL SALES DIVISION (ISD)
HAIER INDIA PVT LTD
01.2019 - 06.2021
Manager
DIAMOND ELECTRONICS
07.2016 - 12.2018
Bachelor of Science - Electrical, Electronics And Communications Engineering
ADAMAS INSTITUTE OF TECHNOLOGY
High School Diploma -
ACHARYA POLYTECHNIC
I.C.S.E - 10TH
SHATAVISHA PUBLIC SCHOOL
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