Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meagan McClain

Bloomington

Summary

Experienced Office Management and Administration Professional known for effective team collaboration, adaptability and service quality across various environments.

Highly dependable, ethical and reliable support specialist and leader that blends a versatile skillset with a positive attitude.

Overview

18
18
years of professional experience

Work History

Freelance Sewing

Self Employed
03.2024 - Current
  • Recently cerated custom booths for Lucy's Roadhouse, a new restaurant in Georgia, supplying them with durable and beautiful seating.
  • Worked with customer on details such as fabric options, design options and price comparisons.
  • Provided multiple samples to illustrate options and as examples of workmanship.
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with clients effectively, ensuring mutually-beneficial terms were agreed upon.
  • Ensured client satisfaction by delivering high-quality work within deadlines.


Office Manager

Harmony Education Center
08.2018 - 08.2024
  • Greeted and provided assistance for all telephone, email, and visitor inquiries.
  • Maintained and updated school calendar, including events, fundraising, and facility management.
  • Communicated with school leadership to troubleshoot everyday issues as needed.
  • Collected and reviewed enrollment, volunteer, and medical paperwork for consistency and compliance.
  • Responded in a timely manner to provide assistance to school administrators and instructors.
  • Coordinated with other educational institutions to obtain and verify transcripts and relevant documentation.
  • Tracked donors, processed donations and grants in Salesforce.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • In collaboration with leadership team, implemented new student application and waitlist system to monitor enrollment activity for approx. 200 students per year.
  • Wrote and designed weekly announcement newsletter received by approx. 400 people.
  • Supported CFO with order authorizations and reimbursements.
  • Managed and executed all aspects of events, including scheduling, promotion, and outreach for over 10 events per academic year.
  • Developed, directed and produced online Halloween “choose your own adventure” haunted house to accommodate COVID restrictions.
  • Coordinated event set up, AV equipment setup, managed event participants and breakdown.
  • Designed promotional materials and images for event sponsorships.
  • Coordinated with external organizations and local businesses (eg. Community Kitchen, Hoosier Hills, etc.) to bring services to families.
  • Effectively managed conflicts and escalations, maintaining a professional demeanor while delivering solutions to staff, parents, students, ensuring positive outcomes.
  • Conducted regular inventory assessments of office supplies, and facilities supplies, ordering necessary items proactively to prevent stock shortages.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs and oversee third party contractors.
  • Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Opened and closed building and monitored events after business hours.

Front Desk Receptionist and Stylist Assistant

Mira Salon Spa
08.2017 - 08.2018
  • Greeted guests at front desk and engaging politely, while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Assisted stylists with a variety of client support duties.

Seamstress

The Studio Sewing
01.2009 - 03.2010
  • Altered and hemmed business and casual garments to create custom-fitted styles.
  • Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
  • Created custom upholstered cushions and drapery.
  • Conducted customer fittings.
  • Measured and cut fabric for garment construction according to customer specifications.

Seamstress

The Tailored Fit
04.2007 - 01.2009
  • Measured and cut fabric for garment construction according to customer specifications.
  • Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
  • Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
  • Effectively collaborated with team members during large-scale production orders which resulted in meeting strict deadlines without compromising quality standards.
  • Ensured accurate measurements were taken for each client''s project, resulting in well-fitting final products that required minimal adjustments.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Drew patterns and cut fabric pieces, assembled, and sewed to create wearable garment.

Education

Licensed Cosmotologist -

Tricoci University of Beauty Culture
Bloomington IN
07-2017

High School Diploma -

Bedford North Lawrence
Bedford IN
05-2003

Skills

  • 6 years office experience in an educational institution setting
  • Licensed Cosmetologist with experience in hair and makeup
  • Proven ability to communicate effectively with a diverse spectrum of people
  • Experience designing graphics for social media platforms
  • Ability to multitask and perform customer service duties with a positive attitude
  • Conflict resolution
  • Budget tracking and cash handling experience
  • Demonstrates versatility in responding to challenges & supporting other departments
  • Motivated self-starter with experience learning new software
  • Working knowledge of Windows, Microsoft Office Suite, Canva, Salesforce, Quickbooks, Adobe, Google Suite

Timeline

Freelance Sewing

Self Employed
03.2024 - Current

Office Manager

Harmony Education Center
08.2018 - 08.2024

Front Desk Receptionist and Stylist Assistant

Mira Salon Spa
08.2017 - 08.2018

Seamstress

The Studio Sewing
01.2009 - 03.2010

Seamstress

The Tailored Fit
04.2007 - 01.2009

Licensed Cosmotologist -

Tricoci University of Beauty Culture

High School Diploma -

Bedford North Lawrence

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Meagan McClain