- Designation: Senior IP Training & Development Partner (Aug'22 - Till Date)
- Team: Training & Development
- Training new joiners and conducting internal training/workshops for existing staff members to ensure a quality service (upskill & refresher training)
- Conducted training on Patent Prosecution of various Jurisdictions such as AU, CA, CN, EPO, JP, KR, NZ, US and PCT to understand documents received from Patent Offices with an orientation to handle IP support services (Proofreading, Docketing and Paralegal)
- Designed a soft skill training programme within the organization to ensure quality communication with internal and external partners.
- Conducted internal training workshops for new and existing staff members on the use of Management Systems e.g. Delegate, Freshdesk, etc.
- Collaborated with Business Managers to improve/update functionality and efficiency of US workflows and internal procedures by working on a strategic project of Global Training Programme.
- Responsible for creating & updating various dashboards for training programmes.
- Designation: Principal IP Analyst (Apr'22 - Aug'22)
- Team: Foreign Filing Team
- Responsible for coordinating the filing of international patents in over 150 jurisdictions.
- Worked on a wide variety of tools related to docketing, the generation of Sales and Purchase Orders as well as invoices and patent management software.
- Working closely with suppliers, monitoring their performance and ensuring quality results.
- Liaising directly with customers to ensure that services are tailored to their needs and match their quality expectations.
- Prioritizing tasks and organizing workload in order to respond to high pressure and unexpected workload volumes.
- Pro-actively participating in the department with a view to accelerating internal improvement, including the preparation of quality documentation.
- Have been involved in preparing SOP for the process.
- Also, have been managing the team and acting as a subject matter expert for the process.
Designation: Senior IP Analyst (May'20 - Mar'22)
Team: Docketing
- Worked on Foreign Filing of applications which included Direct filing of applications as well as US Filing of patent applications.
- Have been involved in training the team members on the procedures.
- Was involved in preparing the SOPs & procedures for the team.
- Extensively involved in client facing communication regarding patents filing and queries.
Designation: IP Analyst (Sept'18 - Apr'20)
Team: Docketing
- Worked on US prosecution of Patent.
- Worked on IDS filing and adding references for the same.