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Associate Principal Engineer

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Dynamic insurance advisor with 2 years at SBI Life, excelling in customer service and sales strategies. Leveraged Microsoft Office for data analysis, enhancing client engagement and policy understanding. Committed to continuous improvement, I consistently delivered exceptional service, driving client satisfaction and loyalty.

Dynamic telecaller with proven success at Yash Barot, excelling in customer service and relationship building. Leveraged active listening to resolve complaints and foster strong customer connections, contributing to team targets. Skilled in data analysis, I consistently delivered tailored solutions that enhanced client satisfaction and loyalty.

Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies.
Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Talented Sales Agent with experience convincing, persuading and closing deals.

Senior Automation Engineer with 5+ years of experience building scalable automation frameworks for web and mobile applications. Expert in Playwright (TypeScript), Selenium WebDriver, and Appium, with proven experience developing automation frameworks from scratch. Proficient in programming languages including Python, Java, and TypeScript, with strong experience in BDD and hybrid automation frameworks such as Pytest, TestNG, Playwright Test, Behave, and Cucumber. Skilled in cross-browser and cross-device testing using BrowserStack and implementing AI-driven testing solutions using CrewAI, OpenAI, RAG architectures, and the browser-use open-source library for intelligent web testing and automation. Experienced in automation architecture, CI/CD pipeline integration, and designing reliable, high-performance test automation systems.

MEDHA MISHRA

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Internship in SBI Life

Summer Camp Director

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Internship in SBI Life

Summer Camp Director

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