Medha Mukherjee

Structured Account Coordinator with strong track record of performance in fast-paced work environment. Expertise in data entry, records management and account management. Tech-savvy individual proficient in Deluxe One, DL3, HAL, and Atlas apart from Google docs and Microsoft Office Tools. Methodical and communicative professional committed to delivering unparalleled office support and achieving or exceeding daily goals. Client satisfaction by communicating successfully the client needs to the internal teams and making sure that the required work is delivered on time.

• Currently working in one the biggest media and entertainment companies in the world, i.e, Deluxe Entertainment. Some of our clients include Netflix, Amazon, Disney and Disney+, Warner Brothers, Sony, Paramount, etc.
• My current role involves formatting, proofreading and editing English dialogues and subtitles for translation purposes.
• I also perform audio fidelity quality checks, annotate cultural references and expressions to aid translators.
• Manage English files using proprietary software, among other tasks.

• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
• Coordinated activities and projects to plan sales department operations and meet timelines.
• Managed a team of 10 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
• Secured new accounts by strategically pursuing leads, generating over INR 30,000 in the revenue monthly.
• Prepared pricing strategies for current customers to enhance sales and increase profitability.
• Updated accounts and maintained long-term relationships with clients.
• Managed accounts to retain existing relationships and grow share of business.

• Worked closely with the head Electrical Engineer and his team to reorganize the electrical supply and demand process and how to increase productivity.
• Identified the various processes and emergency protocols that need to be properly identified and applied in different situations.