Hi, I’m
Medhavi Srivastava
8874411996
Work History
Internship
Muthoot finance Ltd.
07.2024 - 01.2025
Job overview
- Greeted and assisted customers with questions, concerns and purchasing needs.
- Maintained accurate, up- to date finance spreadsheets and database for reliable references.
- Work collaboratively with team members to meet community needs and enhance social welfare.
- Conducted research on market trends and competitors activities to identify opportunities for improvement.
- Maintained up- to-date knowledge for daily statement.
- Cross-selling product Gold appraisal.
- Handling branch operations including customer account.
- Reduction of non-performing assets of Gold & Personal loan.
- KYC Rectification.
HR Trainee
Topworker
04.2022 - 10.2022
Job overview
- Recruitment for job positions
- Hiring
- Collection datas from different platforms for urgent job needs
Call executive
Amazon
03.2020 - 08.2020
Job overview
- Provided company information and policies to customer upon enquiry and answered questions via phone call.
- Tracked key performance indicators to foster ongoing enhancements in service quality.
- Dealing with Merchant customer.
- Maintained up-to-date knowledge of product and service changes.
- Introduction Razor Pay Application.
Additional Information
- Advance diploma in computer application.
- Computer fundamentals
- Operating system
- MS office ( word, excel, power point, access)
- Data communication
- HTML
- Tally
Education
BNS English School Varanasi
Matriculation
2018.01
Glorious Academy Varanasi
Intermediate
2020.01
Mahatma Gandhi Kashi Vidyapeeth Varanasi
Bachelor Of Commerce
2024.01
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Skills
- Customer relationship management
- Team collaboration
- Leadership
- New business development
- Strong work ethic
- Adaptability
- Activity listening
- Calm under pressure
Languages
English
Hindi
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