Medisetty Thatayyalu
SEcurity Officer
Hyderabad,TG
Summary
Dedicated security professional with a strong focus on safety management and customer service. Expertise in incident response and access control, delivering a secure environment for clients and staff.
Overview
20
20
years of professional experience
Work History
Store Manager
Retail kirana shop
Visakhapatnam
08.2019 - 08.2024
- Managed daily store operations and ensured smooth workflow.
- Trained and supervised staff, improving customer service skills and fostering a positive shopping experience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Organized inventory and maintained stock levels, supporting sales goals and ensuring product availability.
- Managed financial transactions accurately during shifts and closing procedures.
- Recruited new employees by conducting interviews and assessing qualifications.
- Conducted regular staff meetings to communicate goals and updates clearly.
- Developed promotional displays that captured customer attention and increased foot traffic in the store.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Security Officer
Surabhi security services
Visakhapatnam
06.2009 - 06.2018
- Monitored premises to ensure safety and security for clients and visitors.
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas to enhance safety and deter potential threats.
- Conducted regular patrols to deter criminal activity and identify potential hazards.
- Responded promptly to alarms and incidents, coordinating with law enforcement.
- Managed access control for visitors, staff, and contractors, ensuring secure entry and adherence to facility protocols.
- Documented daily activities and incidents in detailed reports, providing management with actionable insights for security improvements.
- Provided customer service by assisting guests with inquiries and directions on-site.
- Collaborated with team members to maintain a secure environment across all shifts.
- Trained new security personnel on protocols, procedures, and emergency response plans.
- Welcomed visitors at facility entrance, providing assistance as needed. upon arrival at the facility entrance.
Teacher
Bharathiya vidya kendra
Visakhapatnam
06.2004 - 04.2008
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions, fostering student participation and deepening understanding.
- Implemented classroom management strategies to maintain a positive learning environment.
- Assessed student performance using various testing methods and provided targeted feedback.
- Collaborated with colleagues to design interdisciplinary projects that engaged students across subjects.
- Communicated regularly with parents about student progress and classroom events.
- Organized extracurricular activities to promote student involvement and teamwork.
Education
Bachelor of Arts - Mathematics
Dr.BR Ambedkar Degree College
Visakhapatnam09-2009
High School Diploma -
Board of Intermediate Education
Govt Junior College03-1992
Skills
- Incident response
- Access control
- Safety management
- Surveillance operations
- Risk assessment
- Security protocols
Languages
English
Upper Intermediate (B2)
B2
Telugu
Advanced (C1)
C1
Hindi
Beginner
A1
Timeline
Store Manager
Retail kirana shop
08.2019 - 08.2024
Security Officer
Surabhi security services
06.2009 - 06.2018
Teacher
Bharathiya vidya kendra
06.2004 - 04.2008
Bachelor of Arts - Mathematics
Dr.BR Ambedkar Degree College
High School Diploma -
Board of Intermediate Education