Meena Devi

To build a long-term career in a professionally-managed organization in operation. Always anxious to adopt challenges thereby contributing to organizational growth. Data Analysis & Operational activities to assist in the strategic achievement of operational goals and efficiencies within the functions and produce Daily, Weekly and Monthly reports & Dashboards that will used to manage performance and productivity. Good hands-on Advance Excel and more than 9 years of professional experience in Vendor Management , Escalation Management.

Dynamic professional with more than 05 Years' experience Operations & Team Management, Sales. MBA (Operations & Product Management) from Subharti University & designated as State Head in Tata Communications payment solution Ltd. Dedicated professional offering attention to detail and a career driven by client engagement. Looking to help boost a company's success while building long-term relationships in the position of Customer Service Executive.

• Office Package: MS Office (Excel, Word, Power Point)
• Operating System: Different Pre-defined software's by the companies.
• Coordination, Collaboration, Reporting, Sales, Vendor management, Tat Analysis, Monitoring, Reconciliation, Email writing & data Presentation.

Visiting historical Places, listening music

• State Head -TCPSL, 02/04/19, Co-ordinating with Field Team i.e.CRA, R & M, OEMs & other Channel Partners to ensure smooth and uninterrupted ATM operations., Handling a team size of 9 associates & 270 ATMs of UP east., Conduct the monthly meetings with respective Channel Partners to discuss the challenges & action plans to overcome from the issues if any., To build and maintain client relationship in Regional/Zonal offices of all public-Sector Banks. Manage company image and customer satisfaction; Identify opportunities proactively for new/repeated business within the geography, inter department coordination, escalations and other customer requirements., Co-ordinating with respective vendor to maintain the operation in the region with various internal delivery teams for smoother and timely project execution., Compile and maintain Entire data in relevant to Approvals for billing and audit purpose preparing MIS report for vendor meeting & analysis., Keep a Close Track on Internal & external team to insure to get the assigned task done timely and encourage them to maintain the Look & feel of the ATMS in their region as per defined SOP., Coordinate with various internal delivery teams for smoother and timely project execution.
• Back Office Executive TCPSL -Lucknow, 10/2014, 01/2019, Providing all back-end support to all field staff by publish daily work report., Work with team sprite and always use in positive tone with everyone., Preparing all performance reports, coordinating with all filed staff & internal team.

Marital Status: Married