Summary
Overview
Work History
Education
Skills
Certification
Domain Experience
Software
Timeline
Generic

Meena Priyanka Arumugam

QUALITY ENGINEERING LEAD
Chennai

Summary

Dynamic and results-driven Quality Engineering Lead with over 8 years of experience in quality assurance, project management, and stakeholder communication. Proven success in delivering high-quality software solutions using agile methodologies and in mentoring engineering teams. Recognized for innovative problem-solving, strategic planning, and fostering collaborative team environments that drive consistent performance improvements and customer satisfaction.

Overview

9
9
years of professional experience
3
3
Certifications

Work History

Quality Engineering Lead

Infosys Ltd.
01.2019 - Current
  • Led quality engineering efforts for Verizon, a major U.S. telecommunications client, ensuring robust testing processes and seamless delivery of high-quality solutions.
  • Spearheaded multiple QA projects, performing risk assessments to minimize hazards and optimize resources.
  • Collaborated closely with client stakeholders to gather business requirements and align engineering solutions with organizational goals.
  • Managed project delivery timelines and led cross-functional teams to meet aggressive deadlines while maintaining quality benchmarks.
  • Implemented agile best practices across the team, increasing efficiency and fostering a culture of adaptability.
  • Mentored junior engineers to boost team performance and technical capabilities.
  • Analyzed project metrics and KPIs to improve resource allocation and enhance decision-making.
  • Client Project: Verizon – U.S. Telecom

Software Engineer – Testing

Verizon
06.2016 - 12.2018
  • Conducted end-to-end testing of enterprise applications to ensure product quality and compliance with requirements.
  • Created, executed, and maintained test cases for system, regression, and user acceptance testing.
  • Collaborated with developers and product teams to identify, document, and resolve software defects.
  • Contributed to continuous improvement of testing processes and automation initiatives.
  • Ensured timely delivery of releases by coordinating with cross-functional teams and participating in Agile ceremonies.

Education

Master of Science - Computer Science

Anna University CDE
08.2020

Bachelor of Computer Applications - undefined

Madras Christian College
04.2016

Skills

  • Quality Assurance & Testing
  • Project Management & Estimation
  • Agile Methodologies (Scrum)
  • Risk Assessment & Mitigation
  • Test Automation & Manual Testing
  • Stakeholder Communication
  • Requirements Analysis
  • Root Cause Analysis
  • Team Leadership & Mentoring
  • Cross-functional Collaboration

Certification

Generative AI & Prompt Engineering – Certified by UpGrad

Domain Experience

  • Telecommunications
  • Subject Matter Expert (SME) in telecom marketing projects, with deep understanding of customer segmentation and product lifecycle.
  • Hands-on experience in network-related non-marketing projects, contributing to system enhancements and performance monitoring.
  • Proven ability to align testing strategies with telecom domain-specific requirements, ensuring compliance, reliability, and scalability of delivered solutions.
  • Strong collaboration with business and technical teams to bridge domain knowledge and engineering implementation.

Software

JIRA

CONFLUENCE

SQL

ChatGPT

Microsoft Power BI

Microsoft Copilot

QTEST

Timeline

Quality Engineering Lead

Infosys Ltd.
01.2019 - Current

Software Engineer – Testing

Verizon
06.2016 - 12.2018

Bachelor of Computer Applications - undefined

Madras Christian College

Master of Science - Computer Science

Anna University CDE

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Meena Priyanka ArumugamQUALITY ENGINEERING LEAD