Summary
Overview
Work History
Education
Skills
Languages
Certification
Software proficiency
Strengths
Personal information
Declaration
Timeline
Generic
MEENA V

MEENA V

Chennai

Summary

Professional with a focus on customer service excellence, aiming to leverage skills in complaint resolution and service improvement as a Customer Service Executive. Achievements include efficient handling of customer inquiries and maintaining accurate account management practices. Proficient in effective communication, contributing to enhanced customer relationships and satisfaction. Aspires to utilize expertise in a dynamic environment that values customer-centric approaches.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Customer Service Executive

Nexa
Chennai
10.2023 - 03.2025
  • Assisted customers with product inquiries and service requests.
  • Resolved customer complaints efficiently and professionally.
  • Processed orders and managed customer accounts accurately.
  • Maintained knowledge of company policies and procedures consistently.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Developed strong relationships with customers by providing knowledgeable advice on products and services.

Production Worker

SYRMA technology
Chennai
  • Operated machinery for efficient product assembly and packaging.
  • Inspected products for quality assurance and compliance with standards.
  • Inspected product quality prior to packaging and shipment.
  • Identified defective parts or components and removed them from production line.
  • Tracked production data such as number of items produced per hour, day, week.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Indira Ganesan Collage of Engineering
Trichy
03-2019

Skills

  • Customer account management
  • Complaint resolution
  • Service improvement
  • Data entry accuracy
  • Effective communication
  • Marketing

Languages

Tamil
First Language
English
Intermediate (B1)
B1

Certification

  • Certified in Medical coding course

Software proficiency

  • MS office (word,excel,PPT)
  • Windows 10,11
  • Troubleshooting

Strengths

  • Hard worker
  • Team collaboration
  • Quick learner

Personal information

  • Father's name: Vadavan
  • DOB: 15/04/1997
  • Genter : Female
  • Marital status: Married
  • Husband's name: Jeevanantham
  • State : Tamilnadu
  • Blood group :A1+ve

Declaration

  • I here by declaring that above mentioned particular true to the best of My knowledge and belief

Timeline

Customer Service Executive

Nexa
10.2023 - 03.2025

Production Worker

SYRMA technology

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Indira Ganesan Collage of Engineering
MEENA V