Meenakshi R
Analyst
Chennai,TN
Summary
Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Work History
Data Analyst
Star Health Insurance
01.2024 - Current
- Prepared and analysed sales performance reports to track policy sales, renewals and revenue growth trends
- Developed dashboards and visualisations in Excel/Power BI to provide management with real-time sales insights
- Conducted data validation and cleaning to ensure accuracy in sales records and reporting metrics
- Collaborated with sales and marketing teams to identify opportunities, improve rates, and optimise strategies
- Delivered actionable insights through predictive analysis of sales data, supporting decision-making and enhancing business outcomes
- Generated ad-hoc reports to evaluate specific business requirements.
- Deployed predictive analytics models to forecast future trends.
- Optimized data access and storage to improve performance of analytics systems.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created dashboards to monitor and track key performance indicators.
Mis Analyst
Shiksha Financial services
01.2023 - 01.2024
- Preparing all the MIS reports, Performance and targets for all processes like sales disbursement, credit operations and collection departments
- Led the preparation, automation, and optimisation of MIS reports and dashboards to provide management with accurate business insights
- Designed and implemented advanced reporting solutions using Excel, SQL and BI tools, reducing manual effort and turnaround
- Collaborated with senior leadership and cross-functional teams to deliver actionable insights for strategic decision-making
- Mentored analysts, established reporting standards, and drove continuous improvement in MIS processes to enhance efficiency
- Coordinated monthly meetings to discuss resolutions for exception reporting.
- Increased efficiency of existing processes by identifying areas of improvement during routine report reviews.
- Assessed sales reports, identified business standing and reported to executives.
- Implemented employee incentive initiatives to increase productivity and improve morale.
- Automated multiple reporting tasks through creation of reporting tools.
- Applied advanced Excel functions and filters to support infrastructure.
- Developed written documents and reports related to programs and operations.
Senior Executive Officer
TechMahindra Pvt Ltd
09.2019 - 11.2023
- Holding responsibilities in Bulk and Reconciliation activities
- Reviewing, analysing and reporting on quality discrepancies related to process
- Generate timely and Accurate reports
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
Education
SSLC -
Higher Secondary school
ChennaiB.E - Computer science
Magna college of engineering
01.2012
Skills
Power BI
Accomplishments
- Automated hourly sales tracking, reducing report preparation time by 25% by using the Power BI tools
- Enhanced agent performance visibility by creating real-time dashboards for 100+agents
- Developed cluster-wise performance dashboards, enabling faster decision-making for management
- Reduced incentive calculation errors to zero by implementing a new Excel-based system
- Streamlined MIS reporting for sales disbursement and collection, cutting turnaround time from 3 days to 1 day
- By achieved result by completing helps to improve senior managements to take better decisions
Business Intelligence tool
Accompliments- Shiksha Financial services
Incentive Automation System
TechMahindra Pvt Ltd
Business Performance Analysis
Analyzed customer usuage data to track revenue , Churn and customer experience for a telecom client
Key KPIs
Average revenue per user(ARPU)
Monthly Active users( MAU)
Customer Churn Rate Data & Voice usage per customer
Net Promoter Score( NPS) Challenges Large, unstructured CDR( call detailed record) data sets Multiple KPIs spread across different systems Churn detection needed predictive modeling
Certification
Google Data Analytics Professional Certificate Microsoft Power BI Certification
Timeline
Data Analyst
Star Health Insurance
01.2024 - Current
Google Data Analytics Professional Certificate Microsoft Power BI Certification
08-2023
Mis Analyst
Shiksha Financial services
01.2023 - 01.2024
Senior Executive Officer
TechMahindra Pvt Ltd
09.2019 - 11.2023
B.E - Computer science
Magna college of engineering
SSLC -
Higher Secondary school