Meenakshi Sharma
Panchkula
Summary
Experienced Scrum Master/Project Manager/Product Owner with over 11+ years of experience excelling with top-notch implementation and project management abilities. Well-versed in project planning and deployment. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Proficient in Python and actively learning AI/ML concepts and techniques. Continuously enhancing knowledge in AI/ML through online courses and self-study.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager/Scrum Master
Tata Consultancy Services
09.2022 - Current
- Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, retrospectives, and other Agile ceremonies to ensure timely and efficient delivery of software increments.
- Coach Agile Teams: Provide guidance, mentorship, and coaching to Agile teams on SAFe principles, Scrum practices, and Agile methodologies to enhance team productivity and performance.
- Remove Impediments: Identify and resolve impediments or blockers that hinder the progress of Agile teams, collaborating with stakeholders to address issues and facilitate smooth project execution.
- Promote Collaboration: Foster a culture of collaboration, transparency, and continuous improvement within the Agile teams and across the organization, encouraging open communication and knowledge sharing.
- Ensure Alignment: Work closely with Product Owners, Scrum Masters, and other stakeholders to ensure alignment of priorities, goals, and objectives with business needs and strategic initiatives.
- Monitor and Track Progress: Monitor team progress, track key metrics, and provide regular status updates to stakeholders, using Agile tools and techniques to measure performance and identify areas for improvement.
- Facilitate Continuous Improvement: Drive continuous improvement initiatives within the Agile teams, facilitating retrospectives and implementing feedback loops to enhance processes and practices.
- Support SAFe Implementation: Collaborate with Agile Release Trains (ARTs), Release Train Engineers (RTEs), and other SAFe roles to support the implementation and scaling of Agile practices across the organization.
Product Owner/Senior Business Analyst
Wissen Infotech
10.2021 - 09.2022
- Worked as a Mulesoft Product owner in delivering the requirements from scratch to the final product in an Agile set-up
- Worked for digital Clinical Trail Management suite. This suite offers IQVIA clinical trail management tools on Salesforce platform for clients on SaaS model.
- Developed user stories, acceptance criteria, and mockups for new features.
- Mapping business requirements with the technical MuleSoft architecture.
- Interacting with the business leadership group and architect team to refine the requirements and freezing it.
- Facilitate Scrum events including, Daily Stand-ups, Iteration Planning, Refinement sessions, Iteration Reviews, and Retrospectives.
- Steering deliverable sign-off, preventing scope creep, ascertaining user success story in timely fashion.
- Good understanding of all layers of APIs as the team is involved in creating integration solution using MuleSoft majorly API implementation.
- Have been a part of all the solution Discovery workshops and also have driven workshops for the development and testing teams.
Scrum Master/Project Consultant
Basware India Pvt. Ltd.
07.2015 - 10.2021
- Communicate with the client pre-sale and post-sale to develop an implementation plan for implementing and configuring a purchased solution based upon a client’s individual needs
- Coordinate with client throughout the Planning, Implementation, Testing and Hypercare phase till the project is handed over to support
- Collaborate with the Implementation Architect / Technical Project Manager to formulate the architecture, implementation strategy/schedule and operational plan
- Provide KT on the workflow, requirement to with user stories & acceptance criteria for implementation
- Regularly monitor and control metrics to get project/ production goals i.e., Sprint / release burndown, Velocity, defects etc.) Facilitate Scrum events including, Daily Stand-ups, Iteration Planning, Refinement sessions, Iteration Reviews, and Retrospectives
- Provide post- implementation support during the transition from implementation to maintenance
- Provide software and client specific training and develop training documentation based on present standards and client needs
- Mentor and train internal teams upon products and customer custom components
- Manage the testing and release cycle tasks for deployment of products and services at client sites
- Create detailed user and operational documentation to support the deployment of products and services at client sites
- Deliver technical training at customer sites as part of the customer's software release and deployment cycle
- Analyze projects to determine resource requirements and procured necessary equipment and software
- Handles Change Requests that came post project implementation.
Software Support Specialist
TK20 India Pvt. Ltd. (Assessment Solutions at Work)
05.2012 - 07.2015
- Provides technical support to Unit Administrators, Faculty members, Students and Staff of Universities of USA and troubleshoot their queries related to the educational web-based application (i.e
- TK20) through e-mails
- Debug their problems in a provided time frame
- Use ticketing software named as Service Desk Plus
- Manual testing to improve the quality of the software, writing test cases and logging bugs using Bugzilla
- Configuration of different types of forms, Portfolios, etc
- Quality Assurance of the software and reports used by the clients through Tk20
- Provides training to our new employees
- Handles Server Warranty process
- Handles Out Bounder process.
Education
Skills
- Software Development Lifecycle
- Leading scrum meetings
- Effective customer communication
- Software process management
- Stakeholder Management
- Customer requirements analysis
- Resource Allocation
- Workflow Analysis
- Risk Identification
- Project Management
Personal Information
- Father's Name: Late Sh. Pardeep Sharma
- Date of Birth: 04/01/90
Languages
English, Hindi and Punjabi
Certification
- 6 months training in .NET from Intelgain Technologies Pvt. Ltd. Chandigarh
- 2 months training in CCNA from Netmax Technologies
- Agile Scrum Foundation certification, HRDC UAE Accredited.
- GIAC Python Coder (GYPC).
- AI for India 2.0 certification, GUVI.
- Pursuing self-directed study in Artificial Intelligence and Machine Learning to stay updated with the latest advancements.
Professional Experience
- Bachelors in CS Engineering with nearly 11.7+ years of experience, primarily in BFSI, Payment and Healthcare domain.
- In-depth knowledge of Software Development Life Cycle (SDLC) methodologies like Waterfall, Agile, SAFe, and Kanban.
- Experience in data handling, to record work progress, work quality, resource utilization etc.
- Experience in coordinating with different teams across all phases of SDLC.
- Expertise in gathering, analyzing, and documenting business requirements and developing Business requirement Documents and analyzing the design.
- Experience in using BA tools – Hunk, Qlik, PowerBI
- Expertise is writing SQL queries.
- Expertise in creating XML, XSLT
- Experience in working with RestAPI using Curl and Postman
- Expertise in UML tools- Microsoft Visio, LucidChart, Gliffy
- Experience in Wireframing – Figma
- Expertise in PM tools – Jira, ProjectPlace, Azure DevOps, Confluence, Mira
Timeline
Project Manager/Scrum Master
Tata Consultancy Services
09.2022 - Current
Product Owner/Senior Business Analyst
Wissen Infotech
10.2021 - 09.2022
Scrum Master/Project Consultant
Basware India Pvt. Ltd.
07.2015 - 10.2021
Software Support Specialist
TK20 India Pvt. Ltd. (Assessment Solutions at Work)
05.2012 - 07.2015
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