MEENU AHLAWAT
Store Manager
Hamilton
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Resourceful team or individual player with experience with common software applications and social media platforms seeking a position in which my communication or software skills can be useful in serving customer or fulfilling business needs. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations, and spreadsheets.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Project Coordinator Intern
A&W (Dhanoa Hospitality Group)
Ontario
01.2022 - 04.2022
- Assisted with projects by applying strong analytical skills and studies.
- Maintained office schedule and calendar of workflow and meetings.
- Produced high-quality communications for internal and external use.
- Researched and reviewed information in support of daily objectives.
- Assisted with projects by applying strong analytical skills and studies.
- Reported regularly to managers on project budget and technical problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Office Administrator
Anirban Mukherjee Professional Corp.
Ontario
11.2020 - 12.2020
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
- Resolving customer complaints ,managing database records, drafting status reports on customer services issues
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Customer Service Representative
Teleperformance
Chandigarh
01.2019 - 07.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Cross-trained and provided backup support for organizational leadership.
- Delivered excellent customer service, resulting in consistent 85% customer satisfaction rating.
Education
Diploma - Project Management And Strategic Leadership
Lambton College
Toronto ,ON 09.2020 - 04.2022
Bachelor of Science - Computer Science
Panjab University
Chandigarh, India 06.2016 - 05.2019
Skills
Operations support
Timeline
Project Coordinator Intern
A&W (Dhanoa Hospitality Group)
01.2022 - 04.2022
Office Administrator
Anirban Mukherjee Professional Corp.
11.2020 - 12.2020
Diploma - Project Management And Strategic Leadership
Lambton College
09.2020 - 04.2022
Customer Service Representative
Teleperformance
01.2019 - 07.2020
Bachelor of Science - Computer Science
Panjab University
06.2016 - 05.2019
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