Meera Balasubramanian
Chennai
Summary
I have done a certification in Scrum Master. I am willing to take on job training for Scrum Master and want to go for it. Keen interest in learning Scrum and taking a big chance to go for it.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Change Manager
Tata consultancy services
Chennai
02.2011 - Current
- Monitored progress of the change initiative through regular meetings and check-ins with stakeholders.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Built cohesive messaging and executed plans with consistent voice, processes and tools to achieve targets.
- Created communication plans to ensure stakeholders were informed of changes throughout the process.
- Developed change management plans minimizing employee resistance and accelerating adoption.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
- Encouraged collaboration across different teams in order to foster a culture of innovation throughout the organization.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Conducted stakeholder analysis to identify key influencers, assess their impact on the change process, and develop tailored strategies for each group.
- I was reviewing the tasks given by the team, where the changes have been initiated and reviewed. I was doing it in task assessment phase. This has to be verified, and a note of the changes that need to be made should be taken. The stakeholders should be informed of the changes that need to be made, and regular meetings should be conducted every week to ensure that these changes are closed before the time expires for the change.
Officer
Tata Consultancy Services
Chennai
02.2011 - Current
- Coordinated support to facilitate general office operations.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Offered reception coverage to relieve staff during absences or breaks.
- Negotiated contracts with vendors and service providers to optimize costs and efficiency.
- Generated and delivered daily outstanding payment invoices to Vendors.
- Liaised closely with suppliers to ensure timely delivery of goods or services ordered by the company.
- Reviewed and approved vendor invoices.
- Managed projects in alignment with time, budget and quality requirements.
- Monitored budget expenditures and prepared financial reports for review by management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organised meetings and conferences for internal staff members.
- Checked office stock to determine supply levels and maintain inventory.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Monitored stock levels within the office environment, placing orders when necessary.
- Assisted team with timely and accurate administrative work.
- Oversaw inventory management, including ordering office supplies and equipment maintenance.
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges.
PMO Lead
Tata Consultancy Services
Chennai
02.2011 - Current
- Produced thorough, accurate and timely reports of project activities.
- Prepared weekly, monthly, quarterly reports highlighting key achievements, areas of concern and recommended actions.
- Identified project needs by reviewing project objectives and schedules.
- Collaborated with stakeholders to understand their needs and develop solutions accordingly.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Managed budgeting process for all projects in the portfolio.
- Conducted regular reviews with stakeholders to assess performance against targets.
- Created project plans, schedules and tracked progress against those plans.
- Monitored progress of projects to ensure timely completion within budget constraints.
- Established initial project budgets and regularly tracked actual costs to projected costs.
- Developed and implemented PMO governance processes, policies and standards.
- Assigned bill rates to the concerned employees to meet the requirement demands.
- Did the allocation to the people whose allocation is nearing and made sure that they are allocated.
- Delivered the required invoices to the concerned clients got their approval and ensured that they got their payments.
Senior Resourcing Consultant
Tata Consultancy Services
Chennai
02.2011 - Current
- Conducted in-depth interviews with potential candidates to assess their skills, qualifications and experience.
- Reviewed applicant tracking system performance regularly to ensure accuracy of data entry.
- Coordinated pre-screening activities such as phone interviews, aptitude tests and background checks.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Maintained a database of resumes, contacts and other pertinent information related to recruitment efforts.
- Collaborated with Human Resources team members to facilitate onboarding processes for new hires.
- Worked closely with department heads to understand their staffing needs and develop appropriate solutions.
- Coordinated with those on bench to make them be placed in required projects and suitable to their requirements.
- Doing the best to ensure that all associates who are there in bench to be placed concerning their skillset and also according to the requirements of the project.
Medical Transcription Editor
Nishtha Technologies
Chennai
03.2010 - 01.2011
- Reviewed patient records to check accuracy of information and implement updates.
- Identified and corrected errors in reports which could compromise patient care.
- Made corrections when needed to grammar, spelling, and syntax.
- Developed strategies for improving overall efficiency and accuracy of medical transcription editing processes.
- Analyzed data from previous transcriptions to identify areas needing improvement or correction.
- Attended training sessions geared to the position to improve skill set and increase speed and accuracy.
- Created templates for frequently used reports to simplify document production process.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Compiled reports of patient medical history, diagnosis and treatment plans in electronic format.
- Updated existing records with new information as required by physicians.
- Performed data entry and data retrieval services for inclusion in medical records and transmission to physicians.
- Reviewed, edited and corrected transcribed documents for accuracy, grammar and spelling errors.
- Demonstrated extremely fast and accurate typing abilities.
- Edited reports according to specific style guidelines provided by each client.
- Identified errors in reports which could compromise patient care.
- Reviewed diagnostic and procedural terminology for accuracy.
- Provided feedback to transcriptionists regarding quality control issues.
- Efficient in transcription software and equipment to work from home.
- Maintained logs of all activities related to medical transcription editing processes.
- Checked audio files to verify accuracy of transcription.
- Performed data entry tasks into various software applications.
- Evaluated current procedures for medical transcription editing processes and recommended changes where needed.
Senior Medical Transcriptionist
Kashi Infotech Pvt Ltd
Chennai
09.2008 - 01.2009
- Transcribed medical reports of patients of hospitals and clinics in USA with 100% accuracy and meeting the required targets and sending the reports to the clients within the required timeline.
- Made sure that I achieved the target at the end of the day and also managed to overcome all the reports by calculating the line count and giving the necessary data at the required time for uploading.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
- Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
- Recorded and filed patient data and medical records.
Medical Transcriptionist
Shriram Cybertech System (P) Ltd
Chennai
11.2000 - 06.2003
- Created templates for frequently dictated reports in order to streamline workflow processes.
- Distinguished between homonyms and recognized inconsistencies and mistakes in medical terms.
- Translated medical jargon and short-hand data into correct terminology.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Responded promptly to customer inquiries related to medical records and documentation issues.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Produced high-quality transcripts while meeting tight deadlines set by supervisors or clients.
- Made corrections when needed to grammar, spelling, and syntax.
- Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
- Identified and corrected errors in reports which could compromise patient care.
- Recorded and filed patient data and medical records.
- Identified mistakes in reports and checked with doctors to obtain correct information.
- Conducted quality control checks on completed reports and corrected errors as needed.
- Ensured proper formatting of transcribed documents according to hospital standards.
- Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
- Produced medical reports, correspondence and administrative material.
- Maintained high accuracy rate on daily production of completed reviews.
- Evaluated audio recordings for clarity prior to beginning transcription work.
- Reviewed patient records to check accuracy of information and implement updates.
- Identified errors in reports which could compromise patient care.
- Monitored incoming dictations for timely completion of assigned tasks.
- Demonstrated extremely fast and accurate typing abilities.
- Transcribed dictation for variety of medical reports.
- Completed day-to-day duties accurately and efficiently.
Education
Typewriting - Typewriting
Department of Technical Education
Chennai07-1999
B.Com - Commerce
Gurunanak College
Chennai03-1999
Colt Computer Center
ChennaiSkills
- Done a certification in Scrum Master and scored 90% in first attempt
- No hands on experience as a Scrum Master but I want to go for a Scrum Master role and gain experience and grow in that
Certification
- Certified Scrum Master certification achieved 90% in the first attempt.
Affiliations
- I have gone for volunteering activities and made necessary for each and every goal of the organization.
Timeline
Change Manager
Tata consultancy services
02.2011 - Current
Officer
Tata Consultancy Services
02.2011 - Current
PMO Lead
Tata Consultancy Services
02.2011 - Current
Senior Resourcing Consultant
Tata Consultancy Services
02.2011 - Current
Medical Transcription Editor
Nishtha Technologies
03.2010 - 01.2011
Senior Medical Transcriptionist
Kashi Infotech Pvt Ltd
09.2008 - 01.2009
Medical Transcriptionist
Shriram Cybertech System (P) Ltd
11.2000 - 06.2003
Typewriting - Typewriting
Department of Technical Education
B.Com - Commerce
Gurunanak College
Colt Computer Center
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