My primary objective as a travel manager is to impart the fullest of my abilities in providing excellent service that would guarantee satisfaction to stakeholders globally while generating maximum investment returns. My five years of experience in Travel Category Manager has broadened my understanding how the travel industry works. Among my aims are controlling existing promotional and marketing campaigns both online and by traditional methods, and coming up with new concepts to exceed target sales I also aspire to constantly improve my abilities in performing administrative duties and to cultivate a harmonious working environment for colleagues and vendors alike.
Travel & Expense Category Manager (current role)
· Spend analysis – identify the leakage and fill the gap
· Strategic planning
· Stakeholder engagement (Receive the demand and ensure to fulfill the request with best-in-class deals)
· Analytics (forecast vs Actuals) & Rebate calculations
· RFx,RFPs (Airlines, Hotels, Cars, Credit card company)
o Sourcing
o Negotiations
o Rate comparison between competitors
o Pragmatic to get the best deal for firm
· QBR with vendors reviewing the performances.
Projects involved:
a. Concur expense tool – global roll out
b. Travel Management Company (TMC) partner migration - global
c. TMC tendering (market research, vendor analysis, pricing analysis, Online booking tool (OBT) analysis etc.) – global
d. Deployment of new OBT - global
Data Analyst
· Global support to run and publish the KPIs in Excel , PPT (dashboard), PDF and word formats.
· Compliance management of contracts database.
· Spend Analysis of employees travel and expenses globally.
· RFx on esourcing tool , stakeholders (internal and external) trainings.
· Drive improvement plan and document process designs and execution.
· Purchase order , Purchase requisitions, on SAP and ORACLE.
· Mobility expense management.
· Corporate card administration and auditing.
· Travel management support globally.
· Preparing and managing the Salary Bench mark through Gartner and AON and PWC
· Working for senior leadership, Indirect procurement, finance team to run the data sets.
System Administrator
· Running eAuctions on the eSourcing tool by coordinating with internal and external Members
· Single point of contact for eSourcing
· Owner of the Team intranet sight on Sharepoint,
· Single point of contact for Spend Analytics and Projects Savings through ERP – IVALUA
· Multiple direct access to the external (vendors/service provider) sites
· Managing and working on Tickets through Cherwell
PMO Activities; Internal Audits on projects/associates Time &
Consultants, Contractor management, creating profiles on Workday and maintain the database of contractors, seeking for the fully executed SOW and renewal of the same Global Associate time login tracking, Time & Expense reversal, allocating Projects, booking vacation, correcting the wrong invoice that’s billed on a wrong PO or over billed, updating bill rates on every projects, creating SOW’s for new hires and extension process for contractors. Capture & update Budget details
Reports: Forecast Vs Actuals, Lost Revenue tracker, daily/weekly/Quarterly reports & Dashboard publish, Adhocs reports using SQL/Cube data, Timesheet Monitor
Staffing: Contribute to short and long-term organizational planning and strategy as a member of the operations team Coordinate plan and schedule employees to specific client engagement projects
Provide the input to the development of resource staffing needs and forecasts for current and incoming projects Identify and assign available resources based on needed expertise and customer dynamics to participate on pre and post-sales activities Set resource project work plan in resourcing software tool Coordinating with Global Solution leads/Supervisors for a weekly/Monthly Review calls
Tools used : Tenrox, PeopleSoft, Workday, Salesforce.com, SQL
Post sales Audit, working on escalation issues from customers when wrong
invoicing done, Team’s data management, Mails processing (Generic mailbox), Report preparation/analysis for the shipment and inventory and for the Sell thru. Logic building for ADHOC queries. Report preparations, EMEA/APAC in-transit data analysis/review calls/meeting monthly with Global stake holders. E2E data preparations in MS- Office, MS-Access, Documentations, showcasing Dashboard.
Tools used : SANDY, My PRS, EOP, PeopleSoft, ISDB, Manual Configuration ID mapping, BOSS (SAP Application - Business objects shared service).
Generalist: Handling Time office (Looking after the Attendance of all employees
and updating daily leave cards etc),Updating daily records and Daily Production Scheduled and Achieved, Sending across the Audit details, Maintaining of Master list of Employee’s Payroll Management, Participating in Domestic Enquiry System, Keeping Track of long un-authorized Absenteeism and MIS reports. Recruitment process (Screening and shortlisting the profiles, fixing an appointment for interview, handing over the offer letter , tracking for irregular employees, Termination process, full & Final settlement for retired employees and looking after employees data on retainer stream. MIS reports published to CEO on a monthly basis.
Data Analysis