IT Technician
lead ganeratar
Ahmedabad
02.2025 - 03.2025
- Installed and configured hardware for user workstations and devices.
- Assisted in troubleshooting software issues across various operating systems.
- Maintained inventory of IT equipment and reported shortages to management.
- Provided technical support to staff via phone, email, and in-person communication.
- Documented technical procedures and user guides for common tasks and issues.
- Conducted basic training sessions for new employees on IT systems usage.
- Collaborated with team members to resolve complex technical problems efficiently.
- Monitored network performance and reported any connectivity issues promptly.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
