MEETPAL KAUR
Tarntaran PUNJAB
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Computer Administrator
Guru Gobind Singh khalsa college
Tarntaran
07.2022 - Current
- Managed college computer systems, user accounts, and daily technical support.
- Maintained hardware, software, printers, and classroom lab equipment across campus.
- Monitored network connectivity and resolved email, internet, and login issues.
- Recorded system issues and maintained support logs for college computer operations.
- Assisted in the development of disaster recovery plans for critical systems.
- Created detailed documentation for all installed applications, configurations, and policies.
- Provided technical assistance to end users via phone or in-person support.
- Developed standard operating procedures for system maintenance tasks.
- Established virtual private networks for secure remote connections to company resources.
- Updated operating systems with the latest security patches and upgrades.
- Set up firewalls to protect internal networks from external threats.
- Deployed new desktop images across multiple sites using remote control tools.
- Analyzed usage trends of various applications to optimize their performance.
- Oversaw storage management, data migration, backups and drive replacements.
- Set up, optimized, and managed network equipment.
- Supported, configured, maintained and upgraded customer networks and in-house servers.
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Managed email routing and internal message protocols to support reliable delivery of communications.
- Managed storage solutions, including NAS and SAN, optimizing data accessibility and redundancy.
- Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
- Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
- Configured and supported virtual environments using VMware and Hyper-V, optimizing resource utilization.
- Collaborated with IT teams to design and improve the network architecture, enhancing overall performance and reliability.
- Ensured compliance with IT policies and regulatory requirements, conducting regular audits and assessments.
- Participated in the planning and execution of IT infrastructure projects, meeting deadlines and budget requirements.
- Configured and managed email servers and protocols, ensuring reliable and secure communications.
- Stayed current with emerging technologies and trends, regularly upgrading systems to maintain competitive advantage.
- Automated routine administrative tasks using scripting languages like PowerShell and Bash, increasing operational efficiency.
- Implemented and monitored network security measures, including firewalls and intrusion detection systems.
- Monitored system performance, identifying and resolving bottlenecks to maintain optimal functionality.
- Analyzed and reported on system logs to detect and troubleshoot potential issues before they impact operations.
- Implemented and managed VPNs, enabling secure remote access for employees.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Managed and maintained servers across multiple platforms, ensuring high availability and performance.
- Provided technical support and training to users, improving system understanding and reducing support requests.
- Facilitated the migration of servers and applications to cloud platforms, improving scalability and cost-effectiveness.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Installed security software to protect networks.
- Monitored network performance to determine adjustments needed.
- Designed, configured and tested computer hardware and operating system software.
- Increased system security and performance with proactive changes.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
- Implemented and provided technical support for voice services and equipment.
- Promoted continuous improvement for IT governance processes.
- Analyzed equipment performance records to determine need for repair or replacement.
- Coordinated with vendors and company personnel to facilitate purchases.
- Consulted users to determine areas in need of improvement.
- Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
- Analyzed intricate server issues and supported large enterprise and business-critical applications.
- Submitted recommendations regarding infrastructure overhauls.
Education
Master of Science - INFOMATION TECHNOLOGY
GURU GOBIND SINGH KHALSA COLLEGE
TARNTARAN 07.2009 - 04.2011
S K D KHALSA SENIOR SECONDARY SCHOOL
GURDASPUR, INDIABachelor of Science - INFOMATION TECHNOLOGY
GURU GOBIND SINGH KHALSA COLLEGE
TARNTARAN 07.2006 - 04.2009
SENIOR SECONDARY Class [COMMERCE]
PATTITimeline
Computer Administrator
Guru Gobind Singh khalsa college
07.2022 - Current
Master of Science - INFOMATION TECHNOLOGY
GURU GOBIND SINGH KHALSA COLLEGE
07.2009 - 04.2011
Bachelor of Science - INFOMATION TECHNOLOGY
GURU GOBIND SINGH KHALSA COLLEGE
07.2006 - 04.2009
S K D KHALSA SENIOR SECONDARY SCHOOL
SENIOR SECONDARY Class [COMMERCE]