Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
References
Timeline
Generic

Megan Grove

Lafayette

Summary

Results-driven Operations Manager with proven expertise in problem resolution, team collaboration, and inventory management. Successfully enhanced pharmacy operations, driving employee performance and improving customer service efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager/Pharmacy Technician

CVS Pharmacy
West Lafayette
08.2021 - Current
  • Managed daily operations to ensure efficient pharmacy workflow.
  • Oversaw inventory management, ensuring stock levels met demand.
  • Assisted in resolving customer complaints with effective communication skills.
  • Collaborated with team members to maintain a positive work environment.
  • Monitored performance metrics to identify areas for process improvement.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.

Merchandier

Lowes Home Improvment
Lafayette
03.2021 - 07.2021
  • Organized product displays to enhance customer shopping experience.
  • Collaborated with team to maintain inventory accuracy and availability.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Coordinated seasonal transitions of merchandise to reflect current trends.
  • Maintained a clean and organized work environment at all times.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Organized displays according to company standards and specifications.

Manufacturing Production Associate

Subaru of Indiana Automotive Inc.
Lafayette
10.2018 - 03.2021
  • Monitored production line processes to ensure smooth operation and workflow.
  • Assisted in training new employees on equipment usage and safety protocols.
  • Documented production data for reporting and analysis purposes.
  • Completed job orders by following instructions from supervisors or team leads.
  • Followed safety protocols while operating equipment or handling hazardous materials.
  • Identified problems with production lines and took corrective action as needed.
  • Maintained quality standards throughout the manufacturing process.
  • Attended training sessions to stay updated on new manufacturing technologies and processes.

Education

Bachelor of Science - Business Administration/Human Resources

Purdue University Global
West Lafayette, IN
07-2025

Skills

  • Problem resolution
  • Team collaboration
  • Customer service
  • Employee training
  • Inventory management
  • Conflict resolution
  • Workflow optimization
  • Schedule management
  • Goal setting
  • Project management
  • Process improvement

Languages

English
Native/ Bilingual

Certification

  • Licensed Pharmacy Technician in the state of IN
  • Working towards SHRM Human Resources certification

Websites

References

References available upon request.

Timeline

Operations Manager/Pharmacy Technician

CVS Pharmacy
08.2021 - Current

Merchandier

Lowes Home Improvment
03.2021 - 07.2021

Manufacturing Production Associate

Subaru of Indiana Automotive Inc.
10.2018 - 03.2021

Bachelor of Science - Business Administration/Human Resources

Purdue University Global

Similar Profiles

CREATE PROFILE
Megan Grove