Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Megan Harms

Elkhart

Summary

Experienced Librarian with a Master of Library and Information Science (M.L.I.S.) degree, specializing in digital curation. Demonstrates a strong background in the public library sector, with 6 years of valuable experience in diverse roles. Currently utilizing expertise in libraries to contribute to the advancement of a content library platform at a B2B market research company.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Content Associate

NewtonX
02.2024 - Current
  • Formatted and uploaded data from internal and client-owned surveys into our content library platform.
  • Maintained style guides and templates to ensure consistent voice and standards across all content in the platform.
  • Assisted with developing the platform by working with the design and engineering team to report issues or suggest features.
  • Worked with the design and engineering team to reduce the time required to format and upload survey data by 50%.
  • Trained and coordinated a small team of contractors to assist with the upload process.

Content Associate

NewtonX
08.2022 - Current
  • Formatted and uploaded data from internal and client-owned surveys into our content library platform.
  • Developed style guides and templates to ensure consistent voice and standards across all content in the platform.
  • Developed internal training materials for new team members, streamlining the onboarding process.
  • Assisted with developing the platform by working with the design and engineering team to report issues or suggest features.

Digital Lab Librarian

Lake County Public Library
06.2021 - 08.2022
  • Enhanced patron experience by providing efficient and courteous customer service in the digital lab and at the reference desk.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.
  • Developed library displays for improved community engagement.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
  • Created educational materials for topics such as 3D printing and personal digital archiving.
  • Created programs and activities to promote library usage and literacy.
  • Researched and acquired new library materials to maintain updated library collection.

Digital Lab Library Assistant

Lake County Public Library
06.2018 - 06.2021
  • Drafted policies and procedures for the digital lab.
  • Enhanced patron experience by providing efficient and courteous customer service in the digital lab and at the reference desk.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.
  • Developed library displays for improved community engagement.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
  • Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
  • Created educational materials for topics such as 3D printing and personal digital archiving.
  • Performed collection development of the reference and circulating collection through selecting and weeding.

Public Relations Clerk

Lake County Public Library
06.2017 - 06.2018
  • Reviewed, edited, and published library programs in our online scheduling system.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Wrote and edited web content and advertising copy for external audiences.
  • Facilitated the annual Read-a-Thon by updating and ordering materials and awards, contacting school administrators and librarians, sending out materials, and processing submissions.

Branch Clerk

Lake County Public Library
04.2016 - 06.2017
  • Streamlined circulation processes by efficiently checking items in and out while managing overdue fines, renewals, and holds.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
  • Fielded reference questions from patrons using internal databases, online search engines, catalogs, and print resources to provide accurate information quickly.

Education

Master of Library and Information Science - Digital Curation Specialization

Indiana University-Purdue University Indianapolis
05.2021

Bachelor of English Language and Literature -

Southern New Hampshire University
01.2018

Skills

  • Canva proficiency
  • Computer assistance
  • Customer satisfaction
  • Document scanning
  • Editing and proofreading
  • Google Workspace proficiency
  • Library services
  • Library software proficiency - Polaris ILS
  • Processes and procedures
  • Self motivation
  • Teamwork and collaboration
  • Written and oral communication

Certification

Indiana State Library Certification Level III, 06/01/21, 06/30/26

Timeline

Senior Content Associate

NewtonX
02.2024 - Current

Content Associate

NewtonX
08.2022 - Current

Digital Lab Librarian

Lake County Public Library
06.2021 - 08.2022

Digital Lab Library Assistant

Lake County Public Library
06.2018 - 06.2021

Public Relations Clerk

Lake County Public Library
06.2017 - 06.2018

Branch Clerk

Lake County Public Library
04.2016 - 06.2017

Bachelor of English Language and Literature -

Southern New Hampshire University

Master of Library and Information Science - Digital Curation Specialization

Indiana University-Purdue University Indianapolis

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