Megan Lunsford
Dillsboro
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Paraprofessional
Milan Community Schools
Milan, IN
08.2023 - Current
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by reinforcing positive behavior and maintaining a conducive learning environment.
- Collaborated with special education staff to adapt instructional materials and resources for varied student capabilities.
- Monitored student progress, providing feedback to teachers to inform instructional adjustments and interventions.
- Supported individualized education plans by assisting students with diverse learning needs.
Server
Zorbas
Lawrenceburg, IN
06.2009 - 07.2022
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Trained new servers on menu items, service standards, and restaurant protocols.
- Managed multiple tables efficiently, enhancing guest satisfaction during peak hours.
- Developed and maintained schedules to optimize labor resources effectively.
- Resolved customer complaints promptly, enhancing overall dining experience quality.
- Welcomed and greeted guests before presenting special menu items to clients.
CNA
The Waters of Dillsboro and Ross Manor
Dillsboro, IN
09.2010 - 07.2014
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and vital signs monitoring.
- Implemented individualized care plans to meet diverse resident needs effectively.
- Trained new staff on best practices for resident care and safety protocols.
- Scheduled all nursing staff.
Cashier
United Dairy Farmers
Lawrenceburg, IN
02.2005 - 05.2009
- Processed cash transactions efficiently and accurately, ensuring positive customer experiences.
- Maintained knowledge of store promotions and product offerings to assist customers effectively.
- Managed inventory levels by restocking shelves and organizing merchandise for optimal presentation.
- Trained new cashiers on POS system operations and customer service best practices.
- Dipped ice cream and made milkshake's.
Education
Bachelor of Science - Elementary Education
Grand Canyon University
Phoenix, AZ10-2029
High School Diploma -
South Dearborn
Aurora, IN06-2009
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team leadership
- Time management
- Decision-making
- Problem-solving
Accomplishments
- Head Say Soccer coach for students in first and second grade.
- Developed course plans aimed at meeting the academic, intellectual, and social needs of each student.
- Secretary of Dillsboro Elementary PTO.
- Assistant Coach for students in 8U baseball.
Certification
- CPR Training
- AED Training
- Suicide Prevention
- Child Abuse and Neglect
- CPI Training
Timeline
Paraprofessional
Milan Community Schools
08.2023 - Current
CNA
The Waters of Dillsboro and Ross Manor
09.2010 - 07.2014
Server
Zorbas
06.2009 - 07.2022
Cashier
United Dairy Farmers
02.2005 - 05.2009
Bachelor of Science - Elementary Education
Grand Canyon University
High School Diploma -
South Dearborn