Megavath Gopal
Retail Store Manager
Hyderabad
Summary
Dynamic retail professional with extensive experience at Reliance, excelling in operational oversight and team training. Proven track record in enhancing customer satisfaction and driving sales through effective promotional strategies. Skilled in inventory management and conflict resolution, fostering a collaborative environment that boosts team performance and engagement.
Overview
15
15
years of professional experience
1
1
Language
Work History
Reliance Trends
Reliance Retail
10.2022 - 11.2025
- Mentored junior staff on best practices and operational standards, fostering a knowledgeable workforce and improving overall efficiency.
- Developed cross-functional partnerships to enhance supply chain processes, optimizing product flow and minimizing delivery delays.
- Analyzed sales data to identify trends, enabling informed decision-making that positively influenced product assortment and stock levels.
BIBA Fashion
BIBA Fashion Pvt Limited
05.2020 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Conducted training sessions for staff on best practices in visual merchandising and customer service techniques.
- Coordinated with marketing teams to develop promotional strategies, resulting in increased brand visibility and engagement.
- Analyzed market trends and consumer feedback to inform design decisions and improve product positioning.
Allen Solly
Aditya Birla Group
07.2016 - 01.2020
- Analyzed consumer behavior data to optimize product offerings and improve sales performance across multiple channels.
Senior Staff
Talent Pro Pvt Limited
08.2013 - 03.2016
- Mentored junior staff in best practices, fostering skill development and contributing to a collaborative team environment.
- Led cross-functional teams to develop and implement strategic initiatives that improved operational efficiency and reduced costs.
Arrow Brand CSA
Arvind Group
02.2011 - 04.2013
- Streamlined customer service processes, enhancing response times and improving overall customer satisfaction ratings within the team.
- Developed training materials for new customer service associates, f
- Conducted regular audits of customer interactions, identifying areas for improvement and implementing solutions to enhance service quality.
- Resolved complex customer inquiries independently, utilizing problem-solving skills to maintain loyalty and positive brand perception.
- Collaborated with cross-functional teams to address customer feedback and drive enhancements in product offerings and service delivery.
Education
Bachelor of Arts in Osmania University Hyderabad - Regular Studies
ZPHS BOYS SCHOOL ARUTLA
Hyderabad 07.2013
Skills
Sales analysis
Timeline
Reliance Trends
Reliance Retail
10.2022 - 11.2025
BIBA Fashion
BIBA Fashion Pvt Limited
05.2020 - 04.2022
Allen Solly
Aditya Birla Group
07.2016 - 01.2020
Senior Staff
Talent Pro Pvt Limited
08.2013 - 03.2016
Arrow Brand CSA
Arvind Group
02.2011 - 04.2013
Bachelor of Arts in Osmania University Hyderabad - Regular Studies
ZPHS BOYS SCHOOL ARUTLA