Megha Bharat
Indore
Summary
Detail-oriented analyst with proven expertise in data analysis and fraud detection. Skilled in compliance enforcement and risk assessment, committed to enhancing organizational security and operational efficiency.
Overview
4
4
years of professional experience
Work History
PEP and Sanctions Analyst
Teleperformance ( Mastercard )
Indore
02.2024 - 06.2025
- Analyzed customer data to identify trends and enhance service delivery.
- Managed reporting tools to track project progress and performance metrics.
Fraud Analyst
Teleperformance ( Mastercard )
Indore
02.2021 - 06.2024
- Analyzed transaction patterns to identify potential fraudulent activities.
- Investigated customer claims and reported suspicious behavior to management.
- Collaborated with cross-functional teams to develop fraud prevention strategies.
- Monitored real-time alerts for unusual account activity and escalated as needed.
- Conducted in-depth research using various databases and tools for investigations.
- Provided training and support to new team members on fraud detection processes.
- Documented findings and maintained accurate records of investigations performed.
- Assisted in updating fraud detection protocols based on emerging trends and threats.
- Assessed customer and client data to detect potential fraud risks.
- Reviewed customer profiles for any changes that may indicate fraudulent activities.
- Investigated cases of suspected fraudulent activities, including tracing money trails and analyzing documents.
- Responded quickly to customer inquiries about possible fraudulent activity on their accounts.
- Communicated effectively with customers regarding suspected fraudulent activities or suspicious behavior.
- Tracked chargeback activity to identify best practices for determining fraud.
- Provided training and guidance on best practices in fraud detection and prevention.
- Collaborated with other departments on investigations as needed to review evidence, analyze data, and prepare reports for management.
- Maintained up-to-date knowledge of relevant federal laws regarding fraud prevention.
- Generated daily, weekly, monthly, quarterly reports on fraud trends and patterns.
- Conducted periodic audits of fraud prevention controls to ensure their effectiveness and compliance with regulatory standards.
- Collaborated with cross-functional teams to enhance fraud detection methodologies and risk management practices.
Education
Bachelor of Science -
RKDF School of Engineering
Indore05-2017
High School Diploma -
New Era Public Academy
Indore01-2012
High School Diploma -
Holi Star High School
Indore 01-2010
Skills
- Data analysis
- Fraud detection
- Reporting tools
- Case investigation
- Compliance enforcement
- Risk assessment
- Customer communication
- Problem solving
- Team training
- Analytical thinking
- MS Excel
- Report preparation
- Verbal and written communication
- Audit support
- Compliance analysis
- Microsoft office
Affiliations
"I considered myself a well-rounded individual because I actively pursue growth in multiple areas of my life. Academically, I'm committed to continuous learning and skill development, always looking to improve in my field. Professionally, I bring a strong work ethic and teamwork, while also staying open to feedback and innovation. Outside of work, I prioritize health and wellness through regular exercise and mindfulness I also engage in creative hobbies like sketching, cooking, and fashion and maintain strong social connection with friends and family. Volunteering and contributing to community initiatives keeps me grounded and connected to a larger purpose, balancing these aspects allows me to stay focused, resilient, and fulfilled
Languages
Hindi
First Language
English
Intermediate (B1)
B1
English
Intermediate (B1)
B1
Timeline
PEP and Sanctions Analyst
Teleperformance ( Mastercard )
02.2024 - 06.2025
Fraud Analyst
Teleperformance ( Mastercard )
02.2021 - 06.2024
Bachelor of Science -
RKDF School of Engineering
High School Diploma -
New Era Public Academy
High School Diploma -
Holi Star High School
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