Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
ResearchAssistant

Megha Chaudhuri

Global Program Management
Bangalore

Summary

Competent Program Manager and Business Analyst with a demonstrated history of working at Global Infra PMO. As a Scaled Agilist and CSM, I have in-depth knowledge of industry best practices and is conversant with key concepts of Lean, Agile, Kanban, DevOps, ITSM and Product Lifecycle and have professional understanding of SDLC and end to end project management. Clear and concise communication backs my strength. Being a quick learner and having a disciplined and cogent approach to work, I am interested in exploring and applying my skillset across multiple domains

Overview

4
4
years of professional experience
7
7
years of post-secondary education
4
4
Languages

Work History

Technical Program Manager

Mahindra Group – Mahindra First Choice Wheels - SDC
Bangalore
2021.04 - Current

Portfolio: 5+ major OEM projects in the automobile industry and 1 project forerunner in financial sector

Team size: 16 (inclusive of Backend and Frontend developers and QA)

  • Establishment of Project management best practices
  • Guidance on usage of Agile practices best suited for autotech industry (combination of Scrum and XP)
  • Coordination with stakeholders (external clients, business and internal Product teams) for seamless delivery of projects on time and within budget
  • Management of projects along SDLC: Project Requirements documentation to execution
  • Observe Sprint ceremonies
  • Team capacity planning
  • Break down complex features into user stories with relevant acceptance criteria
  • Employ estimation techniques like Planning poker, T-shirt sizing, etc
  • For effective time estimation for task completion
  • Factor in security test, penetration test and load balancing for new software portal launches
  • Coach team to arrive at Sprint goal for business value realisations
  • Ensure daily tracking of team’s tasks
  • Address any bottlenecks at team and program level
  • Advise team on optimum usage of tools at hand
  • Assist team on initial R&D for client requirements
  • Release planning and client communication
  • Allocate time every sprint for team building exercises and team skill enhancement
  • Work in close coherence with Product Management to guide on Product backlog grooming and prioritization
  • Tracking of Project metrics like OTD, Sprint velocity and Product metrics like usage index, version index, etc
  • Management reporting on weekly and monthly frequency on Project KPIs
  • Focus on continual improvement practices (Employ lean mechanisms and CI/CD pipeline)
  • Defined and managed feedback loop, integrating customer complaints and suggestions into feasible changes
  • Performed risk management assessments on projects
  • Building PMO at enterprise level

Team Lead

Boeing
Bangalore
2020.12 - 2021.03

Tools and Environment

Portfolio: 9+ international Product Lines

Team size: 5

  • Effective capacity planning and Sprint planning
  • Conduct Sprint ceremonies
  • Assist team with feedback from relevant stakeholders
  • Create process flow for DevOps pipeline
  • Collaborate with team to address urgent requests
  • Maintain and track Kanban Board till story closure
  • Report Team KPIs and metrics on weekly and monthly basis
  • Check products for quality assurance according to Aviation guidelines

Project Manager

Boeing
Bangalore
2019.12 - 2020.12
  • Analyze software requests for global AvionX programs, projects and SOWs from requirements gathering to user acceptance
  • Establish capability-based software usage to ensure process is lean
  • Create software baseline for active tracking
  • Advise stakeholders on viable open-source options to reduce cost and stress on IT software maintenance
  • Maintain stable version of software for certification across Product Lines
  • Review new software tools and license requirements
  • Ensure software approval process is in accordance with global trade controls and cyber security checks to protect global Boeing network
  • Eliminated discrepancies in progress by reviewing performance and timeline
  • Ensure FTQ and Full Kit hand off to IT from Business
  • Role of Scrum master for daily global engagement scrums
  • Budget review and risk register maintenance
  • Reported regularly to managers on project budget and progress
  • Effectively reduced the TAT for software availability
  • Creation of SLA for software delivery

Project Manager

Eurofins IT Solutions
Bangalore
2017.12 - 2019.12
  • Successful delivery of Global Infrastructure strategic projects with strict adherence to project KPIs
  • Conversant with Waterfall and Agile project methodology and Scrum Master responsibilities
  • Preparation and publishing of Infrastructure reports maintaining strict timelines and frequency:

Software licensing report tracking license deployments on terminal servers and costing analysis for new licenses

Monthly reporting on availability of high-end IT Infrastructure applications to understand RCA for server downtime

Monthly report to furnish the global details for RES software & MDT Architecture resources, MDT Server lists, Application Package, tracking of tickets to optimize digital workspace

Daily tracking of the Network P1 and P2s monitored by Event management and Incident management teams

Track progress of RODC server migration to AD 2016, IT region-wise

Creation of PMO Binder to report on project RAG completion status and KPIs to enterprise Portfolio Governance Board

Daily reporting on server health-check, server capacity and performance reports for different applications across IT Infrastructure

Tracking and measuring global employee utilization using the Technology Business Management (TBM) model

This report is the key to Global Budgeting and charge back to Business

Creation and publication of the weekly PMO dashboard, which is a Kanban model of the IT Infrastructure project constraints and project completion percentage

  • Global point of contact for Demand Management
  • Manage Cost Pool Owner approvals and demand queue (server requests and upgrade requests) keeping with OLA
  • Updation of Configuration Management Database with the correct and up-to-date mapping of IT System, Cost Pool and Cost Pool Owner
  • Coordination with Capacity Manager to identify critical RAM, CPU and Disk usage alerts
  • Content creation for marketing brochures for all IT Infrastructure teams across the globe

Education

M.A - English

Calcutta University
Kolkata
2015.04 - 2017.03

B.A. - English

St. Xavier’s College
Kolkata
2012.03 - 2015.04

ISC 12th Standard - Humanities

G.D. Birla Centre For Education
2010.03 - 2012.04

Skills

    Agile methodologies

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Accomplishments

  • Pride@Boeing awarded thrice for contribution to Tools support and delivery
  • Star Honors for consistent performance in 2018 at Eurofins
  • Star Performer Award for consistent performance for Quarter 3, 2018 at Eurofins

Software

Jira

Confluence

MS Project

MS Visio

Power BI

Adobe XD

MS Excel

Timeline

Technical Program Manager

Mahindra Group – Mahindra First Choice Wheels - SDC
2021.04 - Current

Team Lead

Boeing
2020.12 - 2021.03

Project Manager

Boeing
2019.12 - 2020.12

Project Manager

Eurofins IT Solutions
2017.12 - 2019.12

M.A - English

Calcutta University
2015.04 - 2017.03

B.A. - English

St. Xavier’s College
2012.03 - 2015.04

ISC 12th Standard - Humanities

G.D. Birla Centre For Education
2010.03 - 2012.04
Megha ChaudhuriGlobal Program Management