Jira
Competent Program Manager and Business Analyst with a demonstrated history of working at Global Infra PMO. As a Scaled Agilist and CSM, I have in-depth knowledge of industry best practices and is conversant with key concepts of Lean, Agile, Kanban, DevOps, ITSM and Product Lifecycle and have professional understanding of SDLC and end to end project management. Clear and concise communication backs my strength. Being a quick learner and having a disciplined and cogent approach to work, I am interested in exploring and applying my skillset across multiple domains
Portfolio: 5+ major OEM projects in the automobile industry and 1 project forerunner in financial sector
Team size: 16 (inclusive of Backend and Frontend developers and QA)
Tools and Environment
Portfolio: 9+ international Product Lines
Team size: 5
Software licensing report tracking license deployments on terminal servers and costing analysis for new licenses
Monthly reporting on availability of high-end IT Infrastructure applications to understand RCA for server downtime
Monthly report to furnish the global details for RES software & MDT Architecture resources, MDT Server lists, Application Package, tracking of tickets to optimize digital workspace
Daily tracking of the Network P1 and P2s monitored by Event management and Incident management teams
Track progress of RODC server migration to AD 2016, IT region-wise
Creation of PMO Binder to report on project RAG completion status and KPIs to enterprise Portfolio Governance Board
Daily reporting on server health-check, server capacity and performance reports for different applications across IT Infrastructure
Tracking and measuring global employee utilization using the Technology Business Management (TBM) model
This report is the key to Global Budgeting and charge back to Business
Creation and publication of the weekly PMO dashboard, which is a Kanban model of the IT Infrastructure project constraints and project completion percentage
Agile methodologies
Jira
Confluence
MS Project
MS Visio
Power BI
Adobe XD
MS Excel