JIRA/Assembla Project Management
Megha Choudhary
Sr. Business Analyst/Product Manager
New Delhi
Summary
- Organized, quick leaner, proactive candidate successful at managing multiple priorities with a positive attitude.
- Design thinking, ability to manage multiple stakeholder expectations, communicate establish and conduct requirements workshops, drive decision making.
- Experienced Product Manager/Business Analyst/Management with over 8+ years of experience in different domains. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Sr. Business Analyst/Product Manager
Damco Solutions
Noida
02.2021 - Current
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Liaised with clients to develop deep understanding of business needs and current market landscape.
- Coordinated project planning and execution with team members and team leads.
- Prioritized roadmap in order to achieve product goals and metrics.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Managed product demonstrations and testimonials for performance evaluation.
- Project Domain : Insurance (Sagicor)
Business Analyst/Project Manager
KiwiTech
Noida
03.2020 - 02.2021
- Managed all phases of project from procurement to its delivery. Functional Requirement Document Creation and Management.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Project Domains: Financial Domain, Insurance App, Backend API App, Media/Entertainment, Regulatory Banking Guide App etc.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
Business Analyst
TechMahindra
Noida
10.2016 - 02.2020
- Proficient in Stakeholder Management and drafting solutions as per product need.
- Delivered 5 complex BRD's in parallel with appropriate approach that helped us showing our proficiency to client, in return increased our account revenue by 40% last year.
- Developed and controlled execution of reporting and analytics for multiple operations departments.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Worked closely with software development and testing team members to design, develop and deliver robust solutions to meet client requirements.
- Business Domain : E-Governance App ( ERP, End User Portals, Departmental Based App's).
Business Analyst
Biz2Credit Info Services
Noida
08.2015 - 04.2016
- Mapped current business and operational processes and recommended areas for improvement.(AS-IS VS TO-BE Analysis).
- Critical Analysis in Business Domain and identifying Product Pain Points based on market research.
- Collaborated closely with upper management to drive strategy through development and implementation of new processes.
- Having good understanding of Lending domain lifecycle in areas such as loan management and servicing and delinquency handling.
- Business Domain : LMS Application (Financial).
- Key features : Business Funding Marketplace/ SME Loan Process / Credit Score / Underwriting Process /Fund Managers.
Analyst Intern
Macro Analytics Technology
Noida
01.2013 - 06.2015
- Analyzed Key aspects and presented reports to clients and teammates regarding project progress and results.
- Ran data analysis reports, factoring ,reviewing and sharing with higher management staff.
- Cleaned up and backed up data to maintain data integrity during extraction, manipulation and processing.
- Gained Exposure and knowledge of BASE SAS, SQL, MS ACCESS as part of analysis.
- Business Domain : Educational
Technical Support Associate
HCL Technologies
Noida
06.2010 - 04.2011
- Consulted with sales personnel to answer customer questions with statistical analyses presented in easily digestible formats.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Identified plans and resources required to meet project goals and objectives.
- Reduced response time for Tier 1 support tickets.
- Business Domain : Telecom
Education
M.Tech - Computer Science
Jamia Hamdard
New Delhi 07.2012 - 05.2015
Bachelor of Technology - Computer Science
BCET
PTU 07.2006 - 05.2010
Sr. Secondary School - Computer And Information Sciences
L.V.M Sr. Sec School
New Delhi 04.2005 - 03.2006
Higher Secondary -
L.V.M Sr Sec School
New Delhi 04.2003 - 03.2004
Skills
Stakeholder Management
Certification
TechM | Business Analysis Training
Accomplishments
- Achieved and handled seamless product delivery by effective communication and proactive approach.
- Supervised team of 8-10 colleagues to discuss the RCA and resolution on time.
Software
Excel
MS Word
Balsamiq Wireframing Tool
Lucid Chart / Drawio
Timeline
Scrum Alliance | CSPO
07-2023
ICTRD | Premiership in Business Management
06-2023
LinkedIn | Business Agile Foundations
02-2023
IBM|Enterprise Design Thinking Co-Creator
01-2023
Great Learning | Product Management
01-2023
Sr. Business Analyst/Product Manager
Damco Solutions
02.2021 - Current
Business Analyst/Project Manager
KiwiTech
03.2020 - 02.2021
Scrum Alliance | Scum Master
05-2018
TechM | Business Analysis Training
01-2018
Business Analyst
TechMahindra
10.2016 - 02.2020
Business Analyst
Biz2Credit Info Services
08.2015 - 04.2016
Analyst Intern
Macro Analytics Technology
01.2013 - 06.2015
M.Tech - Computer Science
Jamia Hamdard
07.2012 - 05.2015
Technical Support Associate
HCL Technologies
06.2010 - 04.2011
Bachelor of Technology - Computer Science
BCET
07.2006 - 05.2010
Sr. Secondary School - Computer And Information Sciences
L.V.M Sr. Sec School
04.2005 - 03.2006
Higher Secondary -
L.V.M Sr Sec School
04.2003 - 03.2004
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