Megha Deepak
Front Desk Executive
Vapi
Summary
An astute, result-oriented Professional with proven success of 9+ years of Experience in the field of Operation, Front office Administration, Teaching in School, Academy and Hospitality industries in corporate environment. A proactive planner with expertise in staffing. A good thinker with a proven track record of streamlining workflow, evolving effective organizational procedures and creating a teamwork environment to enhance productivity innovatively. An effective communicator with good presentation skills.
Overview
14
14
years of professional experience
15
15
years of post-secondary education
Work History
Front Desk Executive
Shrimad rajchandra ashram
vapi
11.2022 - Current
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- scheduling meetings, and coordinating office activities.
- Performing administrative work and coordination tasks at the front desk of an office or work department.
- Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data.
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our ashram hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our ashram housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Front Desk Receptionist
vinnr academy
vapi
01.2021 - 10.2022
- Answering the calls, taking messages and redirecting calls to respective offices and also answering the query/resolving the issue.
- Organizing and maintaining files and records and updating them when necessary.
- Creating and maintaining updated documents and spreadsheets.
- Overseeing the sorting and distribution of incoming mail
- Welcome and sign-in/out all visitors and parents;
- Resolve queries and questions (liaising with relevant members of the academy team for assistance as appropriate)
- Handling complete Front office work of academy .
- Handling Back office and administration work.
- Handling Complete day to day profile of academy
- Coordinate with parents and academy for smooth functioning.
- Maintain Teachers Communication Register.
- Student Database calling.
- Display photographs and write-ups of the events and competition on the notice board near the walking area for the parents.
- Whenever required calling fee defaulters for payment reminders.
Teacher and Pre Primary Coordinator
shiddhnat public school
vapi
05.2018 - 10.2020
- Contributes to student learning, growth, and advancement for the subject (SST and Hindi)
- Setting up schedules, lesson plans, and selecting learning material and resources that will help achieve curriculum objectives.
- Analyzing needs, interests, strengths, and weaknesses of students, and developing lesson plans in accordance with these factors.
- Monitoring progress and discipline, and keeping parents and school counselors informed of learners who need extra support.
- Establishing classroom and debating rules, and ensuring all students obey these rules.
- Requesting appropriate textbooks and learning aids.
- Organizing field trips and ensuring permission slips are handed out and signed in a timely manner.
- Participating in school events and acting as a chaperone when required.
- Attending meetings, staff training, conferences, and other ongoing learning programs.
- Informing students of learning opportunities and preparing them for formal debates and other events.
- Maintain and regularly update details and records of updated version of curriculum.
- Providing academic guidance on the implementation process and follow up for pre-primary classes.
- Supervise classroom activities in a proactive, patient, and loving manner.
- Should develop a visually rich environment and activity based learning.
- Handling all aspects of teaching and mentoring students.
- Implement an effective system of regular feedback's from teachers with regard to Curriculum delivery.
- To create and manage a caring, supportive, purposeful and stimulating environment which is conducive to children's learning.
- Responsible for coordination for Judging Competitions by other Grade Coordinators or Parents.
- Delegate duties to the Teaching and Non Teaching staff (Teachers) for all the events.
- Proxy’s Teachers to be arranged accordingly.
- Inform all the concerned departments about all the events minimum a week in advance.
- Circulars to be sent in advance for the events.
- Record keeping of events and submission of Feedback
Pre Primary Teacher
Gnyangan English medium high school
vapi
05.2009 - 08.2014
- Create a syllabus for the academic year for the children that have learning and fun activities to keep the children engaged.
- Train the students with the information and practices that are required for kindergarten.
- Be versatile and perform different activities like storytelling, dramatics, dancing, etc., to teach children in different ways.
- Provide one-on-one attention to all the children and assess them on their social and learning skills.
- Be a parent-figure to kids who are not keeping up by helping them out.
- Improve class interaction and participation through fun activities.
- Conduct group activities and happy competitions to help bring out the children from their shells.
- Teach the basics required for kindergarten like shapes, numbers, colors, and crafts, etc.,
- Take care of snacks, naps and other needs of children like feeding, cleaning, etc.,
- Supervise the aids to make sure all children are safe on the campus.
- Have distinct reports on each child to communicate with the parents.
- Engage parents in friendly activities to improve their relationship with the children in school activities.
- Educating children about fundamental concepts, such as colors, letters, numbers, and shapes.
- Encouraging social interactions between children and improving their self-esteem.
- Engaging in creative methods of learning, such as arts and crafts, supervised play, and storytelling.
- Planning comprehensive curriculums to address early childhood development needs.
- Instilling a sense of order and discipline in the classroom.
- Monitoring free time on the playground.
- Preparing for lessons by gathering materials and setting up workstations.
- Communicating with parents to better understand the children's home lives and psyches.
- Writing up reports for parents on each child's developmental progress.
- Make sure the classroom is always clean by instructing the aids and keeping a check on it.
Education
High School Diploma -
Tbs High School
Bihar 06.1995 - 06.2005
Associate of Arts - Art
Rs Science College
Bihar 07.2005 - 06.2007
Bachelor of Arts - Art Education
Rs Science College
Bihar 09.2007 - 01.2011
Skills
Leadership skills
undefinedTimeline
Front Desk Executive
Shrimad rajchandra ashram
11.2022 - Current
Front Desk Receptionist
vinnr academy
01.2021 - 10.2022
Teacher and Pre Primary Coordinator
shiddhnat public school
05.2018 - 10.2020
Pre Primary Teacher
Gnyangan English medium high school
05.2009 - 08.2014
Bachelor of Arts - Art Education
Rs Science College
09.2007 - 01.2011
Associate of Arts - Art
Rs Science College
07.2005 - 06.2007
High School Diploma -
Tbs High School
06.1995 - 06.2005
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