Summary
Overview
Work History
Education
Skills
Timeline
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Megha Gadiyannavar

Summary

Result oriented professional with a proven ability to deliver high quality work in a fast-paced environment. Demonstrated expertise in building and maintaining relationships with diverse stakeholders in dynamic settings. Enthusiastic team player with a commitment to fostering a collaborative and empowering work culture

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Operations Specialist

Amazon
11.2022 - Current
  • Proficiently evaluated research requests from FBA sellers concerning lost & damaged inventory & conducted deep dive investigations & facilitated root cause resolutions for FBA merchants & seller reimbursement requests, ensuring timely & accurate outcomes (CA & US markets)
  • Ensured high quality decision making by adhering to standard operational procedures (SOPs) & leveraging a diverse range of internet & in-house tools to gather & analyses data, utilizing Root Cause Analysis (RCA)
  • Demonstrated strong analytical skills by analyzing large datasets to identify patterns indicative of fraudulent activity or areas of concern, contributing to improved risk management strategies
  • Maintained high levels of confidentiality & data security standards
  • Collaborated & implemented continuous improvement initiatives with cross-functional teams to enhance / address concerns & streamline support processes, enhancing overall efficiency & effectiveness
  • Good experience in mentoring & handling a team of 17-25
  • Experience in auditing and delivering findings to Associates, and Operations Report on individual site's performance against FBA Quality Audit goal
  • Excellent time-management skills and organizational agility, including the ability to effectively balance multiple ongoing projects, tasks and priorities
  • Facilitated cross-departmental meetings, fostering collaboration and consensus on key initiatives.
  • Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.

Specialist

SSi People
10.2021 - 10.2022
  • Demonstrated expertise in working independently & leading a team of 15-20 professionals, providing training, development & mentorship, fostering a culture of continuous improvement ensuring seamless operations & achieving organizational goals
  • Maintained strict confidentiality & data security standards while handling sensitive information
  • Implemented recruiting strategies, training programs & weekly reporting mechanisms to enhance team performance & productivity
  • Demonstrated proficiency in negotiating contracts, pricing agreements & terms with clients, suppliers & stakeholders, effectively balancing expectations & budgeted margin percentages
  • Collaborated closely with account managers to report & consult on open positions, ensuring alignment with client expectations & requirements
  • Conducted detailed pre-screening to assess compatibility with job orders & alignment with specific requirements
  • Cultivated strong relationships with stakeholders through strategic meetings, networking events, resulting in enhanced collaboration & mutual trust
  • Collaborated with cross-functional teams to define key performance indicators (KPIs) & establish metrics for measuring success, contributing to improved performance & efficiency

Public Relations Officer

Edubuddy
09.2020 - 09.2021
  • Developed & implemented new strategies to enhance brand exposure & promote origination's products & services effectively
  • Created & published engaging content & promotional material ensuring consistency in branding
  • Built positive relationship with stakeholders, collaborating with senior management to discuss new ideas, and address critical issues
  • Coordinated in-house documentation, wrote reports on the progress of strategies, presenting findings to senior management or BOD & identifying areas for improvement & optimization
  • Provided internal communication support, facilitating information flow among employees and departments.

Education

Bachelor of Business Administration - HR Specialization

Jain college, Rani Chanamma University

Skills

  • Reconciliation
  • Analytical skills
  • Attention to detail
  • Screening & Sourcing
  • Fraud/Risk Investigations
  • Negotiation
  • Microsoft office (Excel, word, PowerPoint)
  • RCA (Root cause Analysis)
  • Cross-functional communication
  • Experience in leadership
  • Teamwork and collaboration
  • Problem-solving
  • Decision-making
  • Written communication
  • Process improvement
  • Task prioritization
  • Multitasking Abilities
  • Time management abilities

Timeline

Operations Specialist

Amazon
11.2022 - Current

Specialist

SSi People
10.2021 - 10.2022

Public Relations Officer

Edubuddy
09.2020 - 09.2021

Bachelor of Business Administration - HR Specialization

Jain college, Rani Chanamma University

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Megha Gadiyannavar