MEGHA GUPTA
Gurugram
Summary
Skilled account leader in managing data and Incentive compensation analytics, field reporting and commercial analytics for large, mid size and small pharma clients in dermatology, oncology, diabetes and obesity business units with cross-functional collaboration among teams.
Expert in implementation of global life sciences product for multiple clients and drives processes, RFP responses in commercial analytics space and product management (CSM, CSPO) for life sciences
Dedicated to continuously improving professional knowledge and business operations by applying top-notch analytical skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Account Lead, Commercial Excellence
Axtria
Gurugram
11.2021 - Current
- Account Management for global data management and incentive compensation operations for large pharma organization and implement life sciences product
- Collaborated with solution architects to define database and analytics engagement strategies for operational territories and key accounts.
- Used data and analytics to diagnose product trends, challenges and link to business performance outcomes to deliver relevant insights.
- Analyze business requirements into technical requirements for reporting and visualizations, data models and databases.
- Support project objectives, checkpoints and timelines, managing team members to meet project tasks and expectations.
- Collaborated with field sales, presales, training and support teams to help partners learn to use global products.
Product Manager
Axtria
Gurugram
11.2019 - 11.2021
- Defined and analyzed product metrics to facilitate growth of product by designing reporting capabilities in life sciences product and redesigning Data management.
- Identified product gaps and generated innovative ideas to expand market
- Delivered marketing strategy updates to upper-level management.
- Engaged customers through interviews to define product vision, features and releases.
- Conducted ongoing market research and competitive analysis to possess in-depth knowledge of markets, procedures and customers.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
Customer Engagement Manager
Cognizant Technologies
Gurugram
07.2019 - 11.2019
- Worked closely with customers to determine appropriate life sciences reporting for patient journey for large pharma.
- Assisted with new products from concept through implementation.
- Leveraged technical knowledge to navigate functional requirements to the team of 25 to 30 individuals.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
- Defined and implemented cost reduction strategies throughout implementation lifecycle to maximize profitability.
- Created prototypes and visual mockups by liaising and collaborating with designers.
Engagement Lead Manager
Cognizant Technology Solutions
03.2016 - 06.2019
- Engaged in conversation with customers to understand needs, resolve issues and answer RFP responses.
- Developed and implemented strategies for successful customer engagement initiatives.
- Led field reporting project and its development along with account management to grow existing accounts and establish new sales accounts.
- Worked alongside business leadership to assess trends and operational needs and create strategic roadmaps.
- Collaborated with sales and other internal partners to provide accurate and effective implementations.
- Cultivated strong professional relationships with key clients to drive long-term business development
Team Lead
Cognizant Technologies
Gurugram
03.2011 - 02.2016
- Created and distributed monthly, quarterly and annual reports for call planning for varied life sciences customers.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Fostered positive employee relationships through communication, training and development coaching.
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
Business Analyst
WNS Global Services Ltd
Gurugram
02.2009 - 03.2011
- Recommended improvements to existing or proposed systems to enhance solution functionality.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Provided technical support for existing reports, dashboards or other tools.
- Managed diverse projects for data capture, storage and forecast analysis.
Software Engineer Trainee
3i Infotech Ltd
Chennai
01.2008 - 10.2008
- Collaborated with design, product and engineering teams to enhance core applications.
- Participated in team-based project work, demonstrating ability to fill multiple roles.
- Generated efficient, modular and maintainable code on both front-end and back-end.
Education
Master’s - Electronics And Communications
Department of Electronic Science, Delhi University
New Delhi06.2007
Bachelor’s - Electronics
Hansraj College, Delhi University
New Delhi06.2005
XII -
CBSE Board
Skills
- Product Management ( CSPO)
- Reporting Management
- Influencing and Negotiating
- Commercial Analytics – Field Reporting, Targeting, Call Planning, Incentive Compensation
- Data Analytics – Specialty Pharma, Patient Analytics
- Recommendations for Action
- Business Requirements
- Cross-Functional Team Leadership
- Verbal and Written Communication
- Business Analysis
- Data Synthesizing
Certification
1) Certified Scrum Master (CSM) certification completed in Jul’2020
2) Certified Product Owner(CSPO) certification completed in Jul'2021
Timeline
Account Lead, Commercial Excellence
Axtria
11.2021 - Current
Product Manager
Axtria
11.2019 - 11.2021
Customer Engagement Manager
Cognizant Technologies
07.2019 - 11.2019
Engagement Lead Manager
Cognizant Technology Solutions
03.2016 - 06.2019
Team Lead
Cognizant Technologies
03.2011 - 02.2016
Business Analyst
WNS Global Services Ltd
02.2009 - 03.2011
Software Engineer Trainee
3i Infotech Ltd
01.2008 - 10.2008
Master’s - Electronics And Communications
Department of Electronic Science, Delhi University
Bachelor’s - Electronics
Hansraj College, Delhi University
XII -
CBSE Board
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