MEGHA JOJU
Thrissur,India
Summary
Detail-oriented professional experienced in managing high-volume billing, payment, and reconciliation processes. Skilled in maintaining financial records and resolving billing discrepancies to enhance operational efficiency and client satisfaction. Prepared to leverage strong interpersonal skills and problem-solving abilities in new challenges.
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work history
Billing & Cashier Clerk
Queen Thrissur
Thrissur, Kerala
11.2024 - Current
- Managed billing, cashiering, packing, and customer delivery processes to ensure timely service and customer satisfaction.
- Processed damaged stock returns and supplier return documentation.
- Reconciled incoming stock with supplier purchase invoices.
- Calculated sales pricing and generated product pricing tags.
- Managed clearance and promotional stock for slow-moving inventory.
- Monitored sales trends and identified fast-moving products for replenishment planning.
- Prepared and maintained detailed sales performance reports in Microsoft Excel to track trends and inform decision-making.
- Shared sales executive performance reports with management to provide insights on team performance and sales outcomes.
- Entered new stock details into Inventory Biz software.
Billing Executive
Kalyan Silks Pvt. Ltd.
Chalakudy & Kollam, India
07.2022 - 09.2024
- Executed billing operations via POS software for textile sales, ensuring accurate transaction processing.
- Identified and rectified billing errors, reversed incorrect transactions, and cleared pending bills to enhance financial accuracy.
- Conducted daily reconciliation between billing records and cashier transactions.
- Prepared customer bills, packing slips, and delivery documentation.
- Ensured accuracy and compliance in billing and retail operations.
- Trained newly recruited staff and interns on billing procedures and operational processes at Kollam branch to improve team competency.
- Supported stock management tasks by receiving and transferring inventory between branches., including receipt and transfer of stock between branches.
- Aided in monitoring inventory levels to maintain optimal stock availability. and stock movement monitoring.
Education
Master of Commerce - M.Com
Pondicherry University
Puducherry, Union Territory of Puducherry 06.2024 -
Bachelor of Commerce - B.Com
University of Calicut
Kozhikode, Kerala 06.2019 - 03.2022
Professional Diploma - Business Accounting
KELTRON House (Kerala State Electronics Development Corporation Ltd.)
Thrissur, Kerala 06.2022 - 06.2023
Higher Secondary Education - Kerala State – Science Stream, Biology Major
Poomala HSS, Poomala
Thrissur, Kerala 07.2017 - 03.2019
Skills
- Billing Operations
- Cash Handling
- Point of sale systems
- Inventory Management
- Stock Reconciliation
- Inventory Biz Software
- Data Entry
- Microsoft Excel
- Microsoft Word
- Sales Reporting
- Customer Service
- Retail Operations
LANGUAGES
Malayalam (Native)
Native
English (Professional)
Fluent
Hindi (Professional)
Intermediate
Tamil (Professional)
Intermediate
Volunteer Experience
National Service Scheme (NSS), Volunteer, 2017, 2019, Participated in environmental cleaning and sanitation programs., Engaged in community welfare and social service activities., Contributed to public awareness campaigns and volunteer initiatives., Developed teamwork, leadership, and community engagement skills.
STRENGTHS
- Attention to Detail
- Accuracy in Financial Transactions
- Problem Solving
- Team Collaboration
- Customer Relationship Management
- Time Management
- Inventory Control
- Quick Learning Ability
- Communication Skills
Affiliations
- Dance and Travelling
Accomplishments
NATIONAL SERVICE SCHEME (NSS)
Volunteer
2017 – 2019
Activities
* Participated in environmental cleaning and sanitation programs.
* Engaged in community welfare and social service activities.
* Contributed to public awareness campaigns and volunteer initiatives.
* Developed teamwork, leadership, and community engagement skills.
Earned several awards for Sports, Dance and Quiz Competitions
References
References available upon request.
Timeline
Billing & Cashier Clerk
Queen Thrissur
11.2024 - Current
Master of Commerce - M.Com
Pondicherry University
06.2024 -
Billing Executive
Kalyan Silks Pvt. Ltd.
07.2022 - 09.2024
Professional Diploma - Business Accounting
KELTRON House (Kerala State Electronics Development Corporation Ltd.)
06.2022 - 06.2023
Bachelor of Commerce - B.Com
University of Calicut
06.2019 - 03.2022
Higher Secondary Education - Kerala State – Science Stream, Biology Major
Poomala HSS, Poomala
07.2017 - 03.2019