Megha Kaushik

Working on projects for the client Morgan Stanley, handling coordination, quality checks, and timely delivery of applications.

Project Coordination & Delivery

• Acted as QA Lead for 2 major applications, managing task allocation, timelines, and deliverables across teams.
• Facilitated Sprint Planning, Grooming, and Retrospectives, ensuring alignment between development, testing, and business stakeholders.
• Coordinated UAT cycles with business users, tracking issues, and ensuring successful go-live for applications used by 5,000+ employees.
• Prepared and maintained project documentation — Test Plans, Requirement Traceability Matrices, and Status Reports.

Process Management & Risk Tracking

• Managed defect lifecycle through JIRA/ALM, performing impact analysis, prioritization, and timely resolution.
• Identified risks and dependencies during release cycles, escalating issues proactively to minimize delivery delays.
• Contributed to process improvement by implementing automation in CI/CD pipelines via Jenkins, reducing manual effort and increasing efficiency.

Stakeholder Communication

• Reported project progress, risks, and quality metrics to leadership during weekly status meetings.
• Collaborated with cross-functional teams to resolve blockers, clarify requirements, and ensure delivery milestones were met.

• Spoke with potential customers to understand what they needed and suggested suitable learning programs.
• Followed up with leads and kept track of progress until closure.
• Worked with internal teams to make sure new customers were onboarded smoothly and on time.
• Kept records of calls, meetings, and results for regular reporting.
• Built good relationships with customers to maintain trust and satisfaction.