Megha Khurana
Noida
Summary
Energetic and accomplished HR professional with strong academic and professional qualifications, along with over seven years of exceptional work experience. Successfully handled diverse assignments and responsibilities in various roles, including as a team member at Sandhar Technologies, HR lead at Knoldus, and HR Manager Business Partner at Genpact, overseeing a headcount of 1000+. Skilled communicator with a talent for building strong working relationships. Proficient in using MS Office tools. Insightful manager experienced in directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of the industry. Talented leader who approaches business planning and day-to-day problem-solving with an analytical mindset.
Overview
7
7
years of professional experience
Work History
Manager
Genpact Stellar 135 Building
06.2023 - Current
- Supporting critical business with headcount of 1000+employees
- Managing and addressing sensitive employees grievances, reviewing instances of employees misconduct and recommending disciplinary actions thereby helping business maintain discipline
- Performed workforce planning, demand forecasting for external and internal hires
- Assured green metrics of quarterly rewards recognition, attrition, bench and redeployments
- Responsible for managing key HR dashboards Amber, Attrition and bench
- Developing engagement activities as per business requirement, creating communication plan for implantation and executing them for employee retention
- Worked with C&B to close bonus of 10k+ employees and worked with HRM’s for closure at business level
- Launched FLM scorecard for FLM performance assessment and created training plan for gaps identified
- Launched and drive FLM essentials training program for all FLM’s across vertical
- Launched and drive mentor mentee training program for women leadership with client
- Drive diversity, equity and inclusion roundtables with client and Genpact employees
- Launched power BI view of people retention activities for client
- Launched Monthly R&R in the account in coordination with client to recognize employees on spot working above and beyond
- Worked on increasing leadership diversity % at overall vertical level
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Maintained professional, organized, and safe environment for employees and patrons.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Assistant Manager
Nashtech Limited
06.2020 - 06.2023
- Roles and Responsibilities
- Executing entire gamut of task in employee life cycle starting from employee on boarding till employee exit
- Interfacing with management and heads of department for implementing HR policies & procedures in line with core organizational objectives
- Conduct R&R (Rewards and Recognition) programs across different levels
- Preparing and Publishing HR dashboard data on monthly basis to all studio heads
- Managing employee connects within complete organization : HRBP Connects with all the studio members, Retention connect, exit interview
- Profile
- Managing Performance Management System and ensuring timely execution of all processes
- PMS cycle : Handling annual appraisal for all the departments, probation management and performance bonus closure on half yearly basis
- Performing HR support(Candidate induction program, welcoming, organization orientation, welcoming pack, reviewing, improving HR processes, guiding and amending HR policies & procedures)
- Analyzing quarterly NPS report and sharing the findings of specific studios with studio heads
- Responsible for employee benefit programs management and taking initiative on program improvement and development
- Handling all kinds of correspondence with the new employees in the organization (appointment letters, offer of appointment, reference checks, salary certificates, joining reports, introduction to the group heads, ID cards, maintenance of personal files)
- Managing all new starter onboarding procedures are completed in a manner that promotes the overall experience for the employee and minimizes risks for the business
- Planning & executing employee engagement activities like festival celebrations, monthly activities, and
- FUN Fridays
- Single Point of contact of all the salary inputs to be shared with payroll team
- Grievances handling of employees via helpdesk and 1:1 queries
- Managing employee data for group med claim insurance and sharing the data of addition deletion on monthly basis with vendor
- Handling all type of employee Communication like any important announcement or any connect
- Maintaining Reports-Attrition,Joining Reports,Exit reports etc
- Handling complete exit process
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
HR Associate
Channelplay
10.2018 - 06.2020
- Managed End to End On Boarding formalities
- Online induction and classroom Induction
- Document verification & background verification
- Employee engagement activities
- Completion of joining formalities, banking formalities, issuing ID cards, etc
- Banking formalities of new joiners
- Responsible for monthly end-to-end payroll processing on ADP Software,including verification of input and output
- Preparing the payroll inputs & deductions to be shared with finance
- Preparation of attendance records(Biometric), leaves records and leave encashment asper company policy
- Grievances handling of employees
- Salary status of both project and corporate employees
- Preparation of offer letters, appointment Letters ,confirmation Letters, increment Letters, warning Letters, transfer
- Letters, relieving letters & experience letters
- Maintaining the medical & accidental insurance of both project and corporate Employees
- Handling exit formalities like exit initiation & taking exit interviews
- KPI’s creation and submission of results and then sharing percentages with finance
Management Trainee
Sandhar Technologies Ltd
02.2018 - 10.2018
- On-Boarding Formalities
- Dealing with vendors for Medi claim and Accidental Policy
- Good hands-on Savior & Oracle HCM
- Looking after incrementing of associates
- Foreign Delegate’s documentation
- Renewal of agreements of contractual employees
- Training during Induction
- Coordinating with employees for NPS
- Sending monthly additions-Deletions for gratuity
- Follow-ups from insurance company for claim settlements
- Summer Internship of students
- Issuing ID cards to new joiners
- Coordinating with finance team for payments related to Insurance policies and for gratuity
Education
MBA - Human Resources Management
Lovely Professional University
Phagwara2018
Bachelor of Arts - Arts
Punjab University
Chandigarh07.2016
Skills
- Organizational culture
- Employee Life cycle Management
- HR analytics
- Employee relations
- Performance Management & Succession planning
- Stakeholder management
- Employee engagement
- Strategic planning
- Grievance handling
- Planning policy integrations
- Decision-making
- Time management
Timeline
Manager
Genpact Stellar 135 Building
06.2023 - Current
Assistant Manager
Nashtech Limited
06.2020 - 06.2023
HR Associate
Channelplay
10.2018 - 06.2020
Management Trainee
Sandhar Technologies Ltd
02.2018 - 10.2018
MBA - Human Resources Management
Lovely Professional University
Bachelor of Arts - Arts
Punjab University
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