General Manager with 10+ years of experience in Real Estate Industry, focused on increasing revenues and expanding margin. A Meticulous leader and strategic planner with comprehensive managerial acumen, adapting new situations and challenges to best enhance the organizational brand. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Through effective business strategies & expanded market reach on boarded key stake holders IPC's/CP's, curate specialized events and exclusive product benefits for the stake holders.
Overview
21
21
years of professional experience
Work History
GM - Marketing and Channel Sales
SVAMITVA GROUP BENGALURU
1 2019 - Current
Initiated business development strategies based on company targets, product specifications, market data, and budget factors.
Successfully launched projects on different verticals.
Expanded market presence through the identification of new opportunities in emerging markets or untapped customer segments.
Managed budget allocation and resource utilization to maximize marketing ROI.
Curated large to mid-size events for IPCs and CPs.
Managed Mandates for multiple projects, have experience of working with best mandate partners in the industry
Price Strategy and Inventory management
Oversaw branding and rebranding efforts, ensuring a seamless transition while maintaining a consistent message across all channels of communication.
Overlooked preparation of marketing collateral and was responsible for onboarding a design agency.
Launched successful digital marketing campaigns that achieved goals for increased website traffic.
Conducted comprehensive competitor analyses to identify market trends and capitalize on emerging opportunities.
Boosted brand awareness by implementing innovative marketing campaigns and strategies.
Enhanced employee retention, providing ongoing training and development opportunities.
Delivered exceptional customer experiences through the implementation of innovative marketing tools.
Achieved sales targets consistently by employing persuasive negotiation techniques and building strong relationships with key clients.
Developed creative presentations, trend reports.
Wrote and distributed press releases to increase brand visibility.
Analyzed and reported on KPIs to validate and demonstrate the success of marketing campaigns.
SR. MARKETING MANAGER
MAHENDRA HOMES PVT. LTD.
01.2018 - 01.2019
Created and managed social media campaigns to increase brand engagement.
Coordinated with design and media teams to develop high-quality creative assets.
Executed email marketing campaigns to nurture leads and convert prospects into customers.
Conducted market research to identify trends, informing product development and positioning strategies.
Negotiated with vendors and service providers, securing favorable terms and supporting budget objectives.
Optimized website content for improved search engine rankings and increased web traffic.
Maintained documentation, detailing assignments, in-progress work, and completed project milestones.
MARKETING MANAGER
JAIN HEIGHTS AND STRUCTURES PVT., LTD.
01.2014 - 01.2017
Finding the right channel for brand and product in market to reach out target audience.
Social Media Marketing: Associating with an agency for lead generation, with timely market analysis.
Website management: Timely maintenance of Corporate Website and project micro-sites, and its updates.
Finalizing vendors of digital platforms to engage required marketing services.
Creating and designing campaigns for projects based on project profile, geography, and market trend.
Monitoring campaigns and responses, and reviewing them for budget reallocation.
Corporate Branding and positioning through digital forums.
Pre-sale Activity: Hiring Pre-sales/Telemarketing team for lead qualification. Training pre-sales team for project knowledge to convert leads to site visits.
Monitoring team activities and results daily for analysis and further POA.
Creating work schedules, developing profitable programs in pre-sales support, development, marketing planning, and market research.
Preparing weekly, monthly, quarterly, and annual basis report of individual pre-sales executives (for example). Number of incoming calls, site visits, bookings, campaigns, budget, etc.etc.
Coordinating between the Sales team and Pre-sales for addressing issues.
Lead Generation Activity: Conducting a timely market survey about development in the locale, ongoing projects, price trends, social infrastructure, etc.
Analyzing results based on past associations with agencies and results, thereby finding the right associate for affiliation.
Submitting market intelligence report to management for budget allocation for marketing activities.
Exploring new ways of doing project promotions for lead generation through ATL and BTL. Leads through
Digital Media: Creating and running campaigns in Facebook, Instagram, LinkedIn, Geo-fencing, Google AdWords, Affiliate marketing, and SEO. BTL: Finalizing and attending Property Shows/Exhibitions with proven results in the past and project-specific.
Maintaining data of all and generating reports of Weekly, Monthly, and annually for analysis.
Utilized knowledge of online strategies, such as search engine marketing, product listings, and affiliate marketing, to maximize campaign results.
AM MARKETING
RED HOMES
01.2013 - 12.2013
Planned and executed events and marketing programs to increase qualified leads.
Planned and executed marketing campaigns to target groups, areas, and the wider community.
Managed workflow between staff, coordinating documents, and creative material distribution.
Collaborated with developers, advertisers, and production managers to market products and services.
Optimized email campaigns to increase open and click-through rates.
SR. CUSTOMER RETENTION SPECIALIST
BHARTI AIRTEL
01.2004 - 01.2008
Coordinated with sales teams to develop targeted promotions aimed at retaining high-value customers effectively.
Enhanced customer satisfaction by addressing and resolving complex issues promptly.
Conducted regular account reviews to identify opportunities for improving customer satisfaction and reducing attrition rates.
Contributed to company growth by upselling additional products and services during support interactions.
Leveraged data-driven insights to fine-tune retention strategies, leading to increased success rates over time.
Collaborated with cross-functional teams to improve product offerings based on customer feedback.
Played a pivotal role in achieving record-breaking customer retention rates year over year within the organization.
Investigated and resolved customer inquiries and complaints quickly.
Followed through on all critical inter-departmental escalations to increase customer retention rates.