Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Megha Murthy

Megha Murthy

Summary

Results-driven Program Manager with 17 years of experience, including 13 years specializing in the end-to-end delivery of initiatives such as digital transformation, technology upgrades, and application migrations. Proven track record in driving service resiliency programs that effectively mitigate technical debt and ensure sustainable operations. Core competencies include strategic planning, stakeholder management, and risk assessment. Committed to leveraging extensive experience to enhance operational efficiency and drive innovation within organizations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Project Manager

HSBC
06.2024 - Current
  • Led the service resilience program ($100M) comprising of 230 projects focused on technology modernization, including application upgrades and re-platforming to enhance performance and reliability
  • Responsible to drive policy compliance on all technology components by Replacing EOL technology/hardware with a modernized solution
  • DevSecOps guidance and roadmaps
  • Management of over 150 FTE and 50 services across 4 regions and 35 countries
  • Responsible for C-suite engagement, proposals and escalation

Senior Program Manager

HSBC
01.2022 - 02.2023
  • Implemented the Risk Based Framework for Wealth Private Bank in HSBC for a program to manage the transition of the software and hardware platforms from a legacy data centre to new HSBC global data centre maintaining Service Resiliency
  • This was spread over 281 Projects
  • Functional budget accountability of $250 million
  • Engagement with multiple vendors for the technology roadmaps and their Implementation in the services of the bank
  • Implemented and defined Control Metrics for the program
  • Analyse potentials of digital modernization and implemented projects for service resiliency and production stability
  • Adopted JIRA for the implantation of the program
  • $6m in budget costs saved in software and hardware transitions
  • Supervised the implementation of technical solutions to ensure that the resilience of systems and assets remains consistent with related policies, procedures, and agreements
  • Develop metrics that demonstrate current Service, key initiatives, millstones and indicators of progress, and business alignment for all Information Security related activities
  • Demonstrated expertise in interpreting and applying technology-specific regulations (e.g., data privacy, cybersecurity, financial technology) to business operations

Senior Consultant Specialist

HSBC India
07.2019 - 12.2021
  • Led the audit remediation Compliance program for HSBC with multiple regulatory deadlines to remediate all 3rd party connections in and out of the bank to ensure that rigorous security and protection is in place and was rated a top performer throughout my tenure
  • Stakeholder management with CIO, country heads, internal & external audit
  • Management of 80 FTE’s across onshore and offshore locations (India)
  • Identify, develop and execute risk and compliance strategy across the supply base
  • Migrated legacy firewall estate to 'next gen' technology driving automation, automatic recertification and exception reporting resulting in a saving of 20 FTE and $2M costs
  • Audit compliance achieved across the DMZ estates to ensure 99.9 % compliance
  • Outsourcing of records and archive facilities to 3rd party delivering cost savings of c$5m
  • Deployed automation to reduce the Global Estate Recertification from 8 days to 6 hours
  • Reduced headcount by 10 FTE, delivering a $1M cost saving

Consultant Specialist

HSBC India
10.2014 - 06.2019
  • End to End implementation of projects within time and budget
  • These included multiple projects for service enhancement and application migrations
  • Stakeholder management with CIO, country heads, internal & external audit
  • Management of 20 FTE’s

Senior Software Engineer

HSBC India
04.2009 - 09.2014
  • Supported performance management and disaster recovery exercise for various Critical mainframe services of the bank
  • Implemented automations resulting in savings of $10M FTE for the bank

Onsite Coordinator

Norwich Union
10.2006 - 04.2009
  • Onsite coordinator between India and UK for disaster recovery & High priority incidents

Education

Bachelor - Computer Engineering

University of Pune
09-2006

Skills

  • JIRA
  • Confluence
  • Clarity
  • Checkpoint
  • Finance - Aptio / GPDM
  • Infra Procurement - SMART
  • Power BI
  • Control M / TWS
  • Archer
  • Skybox
  • New product introductions strategies
  • Software development lifecycle

Certification

  • Certified Scrum Product Owner (CSPO) - Scrum Alliance
  • Certified Scrum Master (CSM) – Scrum Alliance
  • Business English Certificate (Higher) – Cambridge University
  • Certificate in Foundation French

Languages

English
First Language
French
Beginner
A1
Hindi
Upper Intermediate (B2)
B2
Marathi
Intermediate (B1)
B1

Timeline

Project Manager

HSBC
06.2024 - Current

Senior Program Manager

HSBC
01.2022 - 02.2023

Senior Consultant Specialist

HSBC India
07.2019 - 12.2021

Consultant Specialist

HSBC India
10.2014 - 06.2019

Senior Software Engineer

HSBC India
04.2009 - 09.2014

Onsite Coordinator

Norwich Union
10.2006 - 04.2009

Bachelor - Computer Engineering

University of Pune
Megha Murthy