Megha Roy

- Spearheaded delivery of upgraded KYC systems in compliance with regulatory requirements.
- Implemented a scratch card rewards system for agents, improving agent engagement and commissions.
- Played a key role in end-to-end product delivery cycles, from requirement gathering to post-launch support.
- Acted as a liaison between technical teams and business stakeholders, managing a team of 18 developers and 3 QA engineers.
- Facilitated UAT sessions and ensured timely delivery of system enhancements.

- Worked with overseas insurance clients to map functional requirements to existing system capabilities.
- Analyzed client's legacy systems and proposed enhancements aligned with ERP frameworks.
- Developed financial and actuarial analysis reports to support product improvement.
- Contributed to successful project implementation and rollout phases across multiple geographies.

- Supported enterprise insurance clients in identifying pain points in their existing systems.
- Conducted business and system analysis for new implementations.
- Assisted in requirement documentation and prepared stakeholder-facing presentations.