Megha Roy
Sales Executive
Cooch Behar
Summary
Dynamic Sales Coordinator with a proven track record at Akasha Finance, excelling in relationship management and sales strategies. Enhanced productivity and revenue through effective team collaboration and issue resolution. Recognized for increasing sales revenue by establishing strong client connections and implementing efficient sales processes. Committed to delivering exceptional customer service and achieving team goals.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Sales Coordinator
Akasha Finance
01.2024 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Communicated product quality and market comparisons by creating sales presentations.
Sales Assistant
Puja Info
02.2023 - 12.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Fielded customer questions to share information about products, availability, and pricing.
Sales Assistant
Sutra
02.2022 - 09.2023
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Processed transactions accurately while maintaining a high level of customer service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
BBA - Business Communication
St. Xaviers College
Siliguri, India 04.2001 -
Higher Secondary -
Sunity Academy
Koch Bihar, India 04.2001 -
Skills
Customer communication
Sales reporting
Goals and performance
Team building
Team collaboration
Issue resolution
Report creation
Sales expertise
Sales strategies
Analytical thinking
Cold calling
Report generation
Market research
Relationship management
Customer feedback analysis
Customer service
Timeline
Sales Coordinator
Akasha Finance
01.2024 - Current
Sales Assistant
Puja Info
02.2023 - 12.2024
Sales Assistant
Sutra
02.2022 - 09.2023
BBA - Business Communication
St. Xaviers College
04.2001 -
Higher Secondary -
Sunity Academy
04.2001 -