Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MEGHA SABHARWAL

MEGHA SABHARWAL

Ghaziabad

Summary

Experienced Senior Training Manager skilled in implementing innovative training programs to enhance productivity and efficiency. Specializes in curriculum design, employee engagement strategies, and leadership development. Proficient in communication, team collaboration, and problem-solving to drive continuous improvement in training processes and outcomes.

Overview

15
15
years of professional experience

Work History

Senior Training Manager

Hireed
Noida
12.2022 - Current
  • Develop and implement training programs to ensure organizational objectives are met.
  • Design, develop, and deliver classroom-based instructional materials.
  • Evaluated the effectiveness of training programs by monitoring employee performance metrics.
  • Collaborate with managers to determine training needs and schedule relevant courses.
  • Facilitate group discussions to encourage active learning and develop team collaboration skills.
  • Maintain records of all completed trainings including attendance logs and evaluations forms.
  • Conduct assessments of employees skills and knowledge to identify areas for improvement.
  • Generate reports summarizing the impact of various training programs on employee performance outcomes.
  • Assist with onboarding new hires by providing guidance on company policies and procedures.

Centre Manager Operations

Education Pvt. Ltd
12.2016 - 05.2022
  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Create monthly reports for senior management summarizing operational performance metrics.
  • Coach, mentor and train team members in order to improve their job performance.
  • Conduct regular meetings with staff to discuss progress and identify areas of improvement.
  • Establish processes to ensure efficient workflow throughout the organization.
  • Monitor budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Initiate new projects that resulted in increased productivity across all departments.
  • Maintain up-to-date records of employee attendance, payroll information, vacation requests.
  • Provide leadership during times of organizational change or crisis situations.
  • Assess team member's skillsets and assigned tasks accordingly for optimal efficiency.

Centre Head

ICFe, Institute of Computer and Finance Executives
07.2013 - 08.2014
  • Develop and managed annual operating budget for center.
  • Conduct regular staff meetings to discuss department objectives and goals.
  • Coordinate with other departments to ensure efficient operations within the center.
  • Maintaine a safe, secure and healthy environment for all employees and visitors.
  • Oversee recruitment, hiring, training and supervision of staff members.
  • Manage daily operations of the center including scheduling, customer service, safety protocols.
  • Provide guidance on professional development opportunities for staff members.
  • Resolve customer complaints in an effective manner while maintaining quality standards.
  • Collaborate with local organizations to promote services offered at the center.
  • Plan special events such as seminars, workshops and conferences held at the center.

English Trainer

VETA (Vivekananda English Training Academy)
09.2011 - 08.2013
  • Develop and implement curriculum for English language courses.
  • Create lesson plans that incorporate interactive activities to engage students.
  • Provide individual feedback to each student on their performance in the class.
  • Conduct assessments of student progress through quizzes, tests and other assessment tools.
  • Organize group discussions and projects to promote collaboration among students.
  • Utilize technology such as video conferencing, online forums, and multimedia materials in teaching sessions.
  • Assist students with developing their speaking, reading, writing, listening skills in English language.
  • Maintain records of student attendance, grades and other relevant information.
  • Advise students on academic matters such as course selection or study techniques.
  • Design activities to help students develop a better understanding of English grammar rules.

Process Associate

IGT, Interglobal Technologies
06.2009 - 08.2011
  • Perform data entry tasks to update customer records and maintain accuracy of information.
  • Monitor performance metrics to measure process effectiveness and suggest modifications as needed.
  • Identify potential risks associated with processes and recommended corrective actions.
  • Develop reports summarizing process performance and presented findings at team meetings.

Education

B.A. Eng. Hons -

Delhi University
Delhi
01.2008

Intermediate -

K V Gole Market
Delhi
01.2004

Matriculation CBSE -

K V Gole Mraket
Delhi
01.2002

C Language -

IT Tools (Word, Excel, Power Point) -

Done one year Certificate Course in Foreign Language (Japanese) -

Mosai Institute of Japanese Language
Delhi

Done Diploma International Airlines & Travel Management -

IITC (Indian International Trade Centre)
Delhi

IATA & UFTAA Approved -

Some College (No Degree) - French Language B2 Level

Henry Harvin
Noida, Uttar Pradesh

Skills

  • Training delivery
  • Organizational Development
  • Course Planning
  • Verbal and writing communication
  • Adaptive Learning
  • Coaching and Mentoring
  • New Employee Training
  • Leadership training
  • Course Development
  • Classroom Instruction

Languages

  • Hindi
  • English
  • French
  • Japanese

Timeline

Senior Training Manager

Hireed
12.2022 - Current

Centre Manager Operations

Education Pvt. Ltd
12.2016 - 05.2022

Centre Head

ICFe, Institute of Computer and Finance Executives
07.2013 - 08.2014

English Trainer

VETA (Vivekananda English Training Academy)
09.2011 - 08.2013

Process Associate

IGT, Interglobal Technologies
06.2009 - 08.2011

B.A. Eng. Hons -

Delhi University

Intermediate -

K V Gole Market

Matriculation CBSE -

K V Gole Mraket

C Language -

IT Tools (Word, Excel, Power Point) -

Done one year Certificate Course in Foreign Language (Japanese) -

Mosai Institute of Japanese Language

Done Diploma International Airlines & Travel Management -

IITC (Indian International Trade Centre)

IATA & UFTAA Approved -

Some College (No Degree) - French Language B2 Level

Henry Harvin

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