Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
QA Analyst
Samsung India Electronics Pvt Ltd, Noida
03.2019 - Current
Responsible for online data sensing for customer's feedback for SWA market products.
* Implemented analysis model using ML & AI to fetch reviews for samsung mobile products from E-commerce portals to anlyize customers' sentiments, identify trends, issues and report recommendation * Team size : 4
* Solution reduced the manual efforts by 80%
* Same tool implemented globally across all subsidiaries to study market impact.
From gathered data, determine problems problems and identify business needs in order to assure good quality product to market. Identify and recommend issue reproduction and viable solution for meeting user's need.
licit documents and, weekly, quarterly and annual reporting to MD, CEO and management, addressing the market trends ensuring data accuracy.
Developing annual audit plan, implementation & design of policy changes.
Assessing data from Samsung members, big data, vloggers and conducting meeting and presentations to share findings in order to manage stakeholder requirements.
Conducting Beta testing for upcoming projects/features to assure stability and quality.
Improved quality Index from 5.8% to 2.2% in 2022
QA Project Lead
Samsung India Electronics PVT LTD , Noida
07.2012 - 02.2019
With polished managerial skills, responsible for leading First launch and Upgrade of Samsung
Strategic & Flagship Mobile projects (Fold and Flip series) (Smartphone/Gear/Watch) running on chipsets such as Qualcomm, Samsung LSI, SpreadtrumUNISOC and Mediatech for US/Canada /EUR/SWA/MEA.
Proficient in end-to-end Software Development Lifecycle of Mobile Product Platforms. Directed all QA phases requirement analysis and feasibility study to shipment release & maintained schedules for key milestones.
Conducted Project Kickoffs, Pit-stop Meetings with all stakeholders, requirement gathering & trainings | Risk analysis & decisive action | prepared Test strategy & Planing | Preparing road maps | DSR - Daily/weekly status reports Managed and lead team members, allocating resources and assigned task.
Coordinating & reporting with/to higher management [MD/HODs/Expats]. Liaison and Collaboration with all stakeholders Operator/B2B customers/Factory/Development Team, closely with different time zones (For North America/Korea/MEA Projects) . Proven track record of timely delivery of all projects and providing leadership, direction, strategy and vision in all endeavors. Evaluated new features of smartphones, designed test suits and performed system, integration and regression testing. Led Samsung's first Go platform series project for MEA region as a QA Project lead - Samsung Galaxy J4 Core [2018]. Think Tank Task Force - Inspected over 10K test cases to identify issue leakage areas and obsolete scenarios. Removed 1200 duplicates and updated such cases to reduce man hours by 20 % with saving of 300 man-hours of testing. Reduced the project cycle H/w requirement cost by 30% by implementing cost-saving initiatives that addressed long-standing problems standardized the Global Sample Quantity sheet for various Flagship and Mass segment projects of samsung mobile in 2017.
Lead RJIO VoWifi Task Force across the PAN India and handled the Samsung's first RJIO Vo-Wifi
enabled phone as the QA Project lead for India market (Galaxy S6 / 2016) | Writing & reviewing test scope & test cases on frequently changing agile testing domain. | Onsite participation (Kolkata, Mumbai & Noida) |Bug reporting & follow ups. Served on site as Post Manager to Dubai for Business Meetings & Coordination / Project handovers. Good Exposure in Agile and waterfall methodology.
Education
Computer Science Engineering - Computer Science
Gov.girls Polytechnic
Dehradoon
03.2009 - 03.2012
Bachelors Of Computer Applications -
Sikkim Manipal University
Noida
07.2014 - 07.2016
Skills
SQL understanding
undefined
Certification
Aws cloud practitioner
Honours & Awards
1.Employee of the month award 2017.
2.Rjio award 2016
3.Spot award 2019
4. Excellence award (Fold4/FLip4) 2022 for good management of the project
5.Best square award 2023 for managing S24
Timeline
Aws cloud practitioner
01-2024
QA Analyst
Samsung India Electronics Pvt Ltd, Noida
03.2019 - Current
Bachelors Of Computer Applications -
Sikkim Manipal University
07.2014 - 07.2016
QA Project Lead
Samsung India Electronics PVT LTD , Noida
07.2012 - 02.2019
Computer Science Engineering - Computer Science
Gov.girls Polytechnic
03.2009 - 03.2012
Similar Profiles
Vivek JainVivek Jain
Area Sales Executive at Samsung India Electronics Pvt. Ltd, SamsungArea Sales Executive at Samsung India Electronics Pvt. Ltd, Samsung
Manager - SCM West Region at One-Rx India Pvt Ltd. (subsidiary of OFFICE Samsung India Electronics Pvt Ltd)Manager - SCM West Region at One-Rx India Pvt Ltd. (subsidiary of OFFICE Samsung India Electronics Pvt Ltd)
Technical Strategy and Solutions Chief Manager at Samsung India Electronics PVT LTD, RJIO,Vodafone Idea Pvt LtdTechnical Strategy and Solutions Chief Manager at Samsung India Electronics PVT LTD, RJIO,Vodafone Idea Pvt Ltd