Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Affiliations
Certification
Work Availability
Timeline
Generic
Megha Sharma

Megha Sharma

Jaipur

Summary

Human Resources Manager offering 6 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.

Overview

7
7
years of professional experience
2
2
Certification

Work History

Assistant Manager - HR

Auriga IT Consulting Pvt. Ltd.
Jaipur
08.2021 - Current
  • Assisted in employee recruitment, hiring and interview processes.
  • Developed employee orientation and training programs for new hires.
  • Scheduled meetings with employees to address concerns and grievances.
  • Handled employee discipline and termination to address policy infractions.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Aligned HR policies with federal and local regulations.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.

Sr. Executive - Employee Relations

MattsenKumar LLC
Jaipur
06.2019 - 08.2021
  • Results-oriented mindset, consistently achieving positive outcomes in complex and sensitive employee relations situations, contributing to a positive and harmonious work environment.
  • Proficient in conducting effective workplace investigations, resulting in thorough and impartial findings and appropriate actions.
  • Expert in handling complex employee issues with tact and diplomacy, resulting in timely resolutions and positive outcomes.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.

Talent Excellence Executive

Teleperformance
Jaipur
12.2017 - 06.2019
  • Identified talent management priorities and goals and collaborated closely with human resource personnel.
  • Encouraged internal employee growth by focusing on talent within organization.
  • Created tailored solutions for new hire onboarding procedures for 3 regions.
  • Audited recruitment practices for compliance with affirmative action regulations.
  • Actively increased participation by 20% by implementing effective talent retention methods.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Hired employees and processed hiring-related paperwork.
  • Contacted job applicants to inform of application status.
  • Prepared or maintained employment records using human resources management system software.
  • Conducted exit interviews and completed employment termination paperwork.
  • Addressed harassment allegations, work complaints or other employee concerns.

Seller Support Executive

Teleperformance
Jaipur
01.2016 - 11.2017
  • Delivered consultative support to guarantee customer and consumer satisfaction.
  • Excellent communication skills, both verbal and written, for professional and courteous interactions with customers and colleagues.
  • Resolved complex and escalated support issues.
  • Analyzed data to identify opportunities for improving support levels.
  • Evaluated performance of support staff and provided coaching to improve performance.
  • Monitored staff interactions with customers to provide real-time coaching.

Education

BBA - Business Administration And Management

Sikkim Manipal University
Sikkim, India
2021

Intermediate - Commerce

P N Public Sr. Sec. School
Karansar, Jaipur - Rajasthan
2015

Skills

  • Employee Engagement
  • Training and Development
  • Performance & Compensation Management
  • Leadership and Team Management
  • Talent Acquisition and Recruitment
  • HR Information Systems (HRIS) and Technology
  • HR Policy Development and Compliance
  • Communication and Interpersonal Skills
  • Friendly & Positive Attitude
  • Conflict Resolution
  • Employee Relationship Building
  • Decision Making
  • Active Listening
  • Flexible schedule
  • Good work ethic
  • Microsoft Office
  • Strategic HR Planning

Languages

Hindi
First Language
English
Advanced
C1

Accomplishments

  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Negotiated with vendors, saving company expenditure annually.
  • Implemented a comprehensive employee engagement program that resulted in a 30% increase in overall employee satisfaction scores.
  • Designed and implemented a robust performance management system that aligned individual goals with overall business objectives, resulting in a 15% increase in employee performance ratings and improved accountability across the organization.
  • Led a company-wide HR transformation project, streamlining HR processes, implementing automated systems, and reducing administrative overhead by 30%, resulting in improved HR service delivery and increased operational efficiency.
  • Successfully navigated and resolved complex employee relations issues, resulting in a 50% reduction in employee grievances and minimizing legal risks for the organization.
  • Implemented a comprehensive leadership development program that resulted in a 40% increase in internal promotions, creating a strong leadership pipeline and reducing external hiring costs.
  • Spearheaded a company-wide HR compliance program, resulting in 100% compliance with all local, state, and federal laws, minimizing legal risks and protecting the organization's reputation.

Affiliations

  • Recognized by the Company's Leadership Team for exemplary performance in fostering positive employee relations, resolving conflicts, and creating a harmonious work environment resulting in improved employee morale and productivity.
  • Received recognition from a leading diversity advocacy organization for spearheading and implementing diversity and inclusion initiatives, resulting in increased workforce diversity, improved employee engagement, and a more inclusive workplace culture.
  • Recognized by the Company's Training and Development Department for designing and delivering impactful leadership development programs, resulting in the development and promotion of high-potential employees into leadership roles, and improved leadership capabilities across the organization.
  • Acknowledged by the Company's IT Department for successfully implementing and optimizing HR technology solutions, such as HRIS, ATS, and performance management systems, resulting in improved HR processes, increased data accuracy, and enhanced reporting capabilities.
  • Recognized by the Company's Legal Department for ensuring HR policies, procedures, and practices were compliant with federal, state, and local laws and regulations, resulting in minimized legal risks and penalties.

Certification

  • Effective Speaking: Master Public Speaking and Presentation Skills
  • Time and Productivity Management Techniques

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager - HR

Auriga IT Consulting Pvt. Ltd.
08.2021 - Current

Sr. Executive - Employee Relations

MattsenKumar LLC
06.2019 - 08.2021

Talent Excellence Executive

Teleperformance
12.2017 - 06.2019

Seller Support Executive

Teleperformance
01.2016 - 11.2017

BBA - Business Administration And Management

Sikkim Manipal University

Intermediate - Commerce

P N Public Sr. Sec. School
Megha Sharma