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Associate Principal Engineer

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Multi-talented Executive adept at operating in diverse capacities to achieve business goals. Proficient in a wide range of areas, including financial administration, revenue generation, and strategic planning. Hardworking and proactive leader with a disciplined execution.

Technical support professional with hands-on experience in troubleshooting software and hardware issues. Adept at providing timely solutions, maintaining system performance, and ensuring high user satisfaction. Strong communicator capable of explaining complex technical concepts clearly and professionally.

Data Analyst currently working at Cognizant, with experience in the manufacturing and logistics domain. Proficient in SQL, Python, Power BI, SSIS, Azure Data Factory, ADLS, and Excel for data analysis, reporting, and dashboarding. Experienced in requirement analysis, stakeholder communication, KPI tracking, and GenAI-enabled analytics. Strong academic background in Data Analytics with hands-on experience in Power BI dashboards and machine learning. Seeking analyst opportunities to drive data-driven insights and business impact.

 Detail-oriented AR Caller with extensive experience in accounts receivable and revenue cycle management, skilled at managing complex billing issues and improving collection processes to maximize cash flow efficiency. 

Hospitality professional with extensive experience in front office management and guest relations within luxury hotels. Proven track record in exceeding revenue and customer satisfaction targets through effective team leadership and problem-solving. Detail-oriented Assistant Manager skilled in establishing guidelines and enforcing policies to achieve objectives. Expertise in relationship-building, multitasking, and decision-making.

Dynamic professional with 17 years of experience in Sales, HR operations, and client servicing. Expertise in integrating CRM platforms, digital tendering systems, Managing Government Accounts, Architects and so on and cloud-based tools to optimize workflows and drive efficiency. Strong commitment to continuous learning and leveraging technology to enhance organizational performance. Proven ability to navigate challenging situations and adapt to evolving environments, contributing effectively as a team player.

Results-driven Floor Manager with over 7 years of experience in retail operations, recognized for successfully leading teams to enhance sales and customer service. Proven track record in managing daily store activities, optimizing inventory, and executing performance improvement strategies. Dedicated to fostering a positive shopping environment while consistently exceeding customer satisfaction targets.

Experienced Sales Manager well-versed in developing performance-oriented cultures devoted to continuous improvement and revenue growth. Goal-oriented leader with proven success in maintaining long-term growth. Excels in building long-lasting, productive client relationships to boost customer numbers and market share.

Experienced Senior Quality Analyst specializing in data analysis and conflict resolution. Achieved significant improvements in quality scores via effective coaching and feedback strategies. Strong background in team leadership and problem-solving, contributing to increased customer satisfaction and operational performance. Proficient in MS Office and data management tools.

As a quality analyst with more than three years of experience in process excellence. I bring expertise in key areas such as CSAT, FRT, AHT, RCA and TNI. My skills extend to analyzing and improving these metrics, ensuring a high level of service quality.

Megha Sharma

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Sr. Quality Analyst

Quality Evaluator

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Bachelor of Arts - Arts

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Sr. Quality Analyst

Quality Evaluator

Bachelor of Arts - Arts

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