Megha Singh
Bhopal
Summary
Dynamic Payroll Coordinator with proven expertise at Coderlly Software Pvt Ltd, excelling in payroll administration and employee onboarding. Recognized for enhancing operational efficiency and maintaining meticulous records. Adept in Microsoft Excel and problem-solving, I consistently deliver results that support organizational goals and foster team collaboration. Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Payroll Coordinator and Admin
Coderlly Software Pvt Ltd
Bhopal
11.2024 - Current
- Communicated regularly with internal departments such as Human Resources or Accounting about changes impacting payroll calculations or deductions.
- Reviewed employee timecards for accuracy before submitting them for approval.
- Generated various reports from the HRIS system relating to vacation accruals, sick leave balances.
- Maintained accurate records of payroll transactions and employee information in the HRIS system.
- Managed files and payroll for many employees.
- Onboarded new employees in time reporting and payroll systems.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Coordinator's Assistant
A U Small Finance Bank Ltd
Bhopal
12.2022 - 11.2024
- Prepared MIS reports using MS Excel to track daily growth across entire region.
- Executed administrative and basic accounting tasks, including bookkeeping.
- Managed accounting department operations by organizing expense reports and updating ledgers.
- Entered financial transactions into internal databases for accurate record-keeping.
- Reviewed Excel sheets for precision, identifying and correcting errors.
- Team handling and support to enhance product knowledge.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Customer Service Officer, Operations Department
SUNGLOBE AUTO LLP
BHOPAL
09.2018 - 11.2022
- Resolved customer complaints with empathy, enhancing customer loyalty and repeat business.
- Streamlined call center processes, reducing wait times and increasing operational efficiency.
- Consistently exceeded performance metrics, earning recognition as a top team performer.
- Conducted regular quality assurance checks to ensure adherence to service excellence standards.
- Efficiently handled escalated calls, achieving satisfactory resolutions for customers and the company.
- Maintained accurate records of customer interactions and transactions.
Administrative Coordinator
Win Win Automobile Com Ltd
Bhopal
02.2016 - 08.2018
- Achieved project objectives by collaborating with cross-functional teams under tight timelines.
- Supported project management by tracking deadlines and maintaining documentation for stakeholders.
- Provided exceptional administrative support through meticulous organization and attention to detail.
- Organized successful events by managing logistics, vendors, and promotional activities.
- Maintained an efficient filing system for quick access to important records and documents.
Education
PGDCA - Computer
Makhanlal Chaturvedi University
Bhopal07.2019
Bachelor Of Computer Science - Computer Applications
Barkatulla University
BHOPAL 06.2013
12th - PCM
Govt Raja Bhoj High Secondary School
Bhopal 05.2010
10th - All Subjects
Govt Raja Bhoj High Secondary School
Bhopal05.2008
Skills
- Payroll administration
- Problem solving
- Team collaboration
- Employee onboarding
- Recordkeeping skills
- Tax compliance
- Employee file maintenance
- Microsoft Excel
Certification
PGDCA
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Affiliations
- Yoga
- Listening to the podcast
Timeline
Payroll Coordinator and Admin
Coderlly Software Pvt Ltd
11.2024 - Current
Coordinator's Assistant
A U Small Finance Bank Ltd
12.2022 - 11.2024
Customer Service Officer, Operations Department
SUNGLOBE AUTO LLP
09.2018 - 11.2022
Administrative Coordinator
Win Win Automobile Com Ltd
02.2016 - 08.2018
PGDCA - Computer
Makhanlal Chaturvedi University
Bachelor Of Computer Science - Computer Applications
Barkatulla University
12th - PCM
Govt Raja Bhoj High Secondary School
10th - All Subjects
Govt Raja Bhoj High Secondary School
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