Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Core Compentencies
Timeline
Generic

Megha Singh

Bengaluru

Summary

ServiceNow Developer with 3.5+ years of Hands-on experience in HRSD module and eager to
explore other functionalities within ServiceNow. Skilled in full-cycle development, leading E2E testing
initiatives, and fostering collaborative development environments. A quick learner and problem-solver, adept at analyzing business needs and translating them into efficient, automated HR workflows.

Overview

4
4
years of professional experience
3
3
Certifications

Work History

Consultant

Deloitte USI Consulting
Bengaluru
06.2022 - Current
  • Expertise in development, configuration and workflow administration to enable business processes in the platform
  • Hands-on experience in HRSD module implementation
  • Hands-on experience in all form design, form layout, client script, server-side scripts, Business rules, UI actions, Data policy, transform maps, data sources, import set, notifications, events, dashboards, reports, Flow Designer, ACLs and other ServiceNow features.
  • Worked on ServiceNow to HR Profile integration
  • Handled weekly enhancements and defect fixes in a targeted time. Understanding of security best practices for the ServiceNow platform.
  • Led a team of testers during the crucial E2E testing phase, ensuring comprehensive coverage and
    defect identification. Fostered a collaborative development environment by actively guiding and teaching peers on ServiceNow best practices.

Education

B.Tech - Electronics And Telecommunication Engineering

KIIT University
Bhubaneswar
04-2022

Skills

  • ServiceNow configuration
  • HRSD module implementation
  • Client/server scripting
  • Project management
  • Attention to detail
  • Effective communication
  • Time management

Certification

ServiceNow Certified System Administrator (CSA)

Accomplishments

Awarded with bonus for my contribution to the firm

Core Compentencies

  • ServiceNow Platform: HRSD, ITSM [limited knowledge]
  • Development: JavaScript, Glide APIs, Client-side and Server Side Scripting
  • Analytics & Tools: Platform Analytics, Performance Analytics, Dashboards, Agile Methodology, JIRA

Timeline

Consultant

Deloitte USI Consulting
06.2022 - Current

B.Tech - Electronics And Telecommunication Engineering

KIIT University
Megha Singh