MEGHA SINGH
Bengaluru
Summary
Achievement-driven professional offering over 9 years of blended experience in Banking Operations, KYC/AML Compliance, Retail Asset Management, Internal Controls and Customer Relationship Management and Team Management. A versatile, goal-oriented professional, targeting managerial assignments in Branch Banking Operations with an organization of repute.
Overview
11
11
years of professional experience
Work History
Senior Manager
HDFC Bank Limited
Bengaluru
11.2021 - 04.2022
- Led team to align with organizational policies and achieve KPIs, fostering a collaborative environment focused on performance and accountability.
- Led team in developing strategic banking solutions for diverse client needs.
- Coordinated cross-functional projects to enhance customer service and operational efficiency.
- Managed branch and back-end operations for periodic audits (compliance and internal), ensuring adherence to regulatory standards and operational effectiveness.
- Provided management with comprehensive reports on financial accuracy, internal controls, and regulatory compliance to inform risk assessment.
- An excellent communicator, with strong analytical, logical and organizational skills to relate to any level of business & stakeholders; capabilities to successfully lead and motivate the team towards growth and success in the organization and achievement of organizational goals
- Hands-on experience in Data Analysis and utilizing MS Office applications (Word, Excel, PowerPoint, Outlook)
Branch Operations Manager
Kotak Mahindra Bank
Bengaluru
02.2017 - 08.2021
- Managed branch and back-end operations during periodic audits (compliance and internal), ensuring adherence to regulatory standards and operational efficiency
- Provided management with comprehensive reports on financial accuracy, internal controls, and regulatory compliance, facilitating informed risk assessment
- Led team to align with organizational policies and achieve KPIs, fostering a collaborative environment to enhance performance
- Hands-on experience in Data Analysis and utilizing MS Office applications (Word, Excel, PowerPoint, Outlook)
- An excellent communicator, with strong analytical, logical and organizational skills to relate to any level of business & stakeholders; capabilities to successfully lead and motivate the team towards growth and success in the organization and achievement of organizational goals
Branch Operations Officer
ICICI Bank Ltd.
Pune
12.2010 - 08.2016
- Assisting in the Process Audit of the Bank by verifying all the essential sub-processes have been completed
- Working on the Cash Verification Procedure and auditing online banking transactions, deposit operations, electronic payments processing or NACH processes for the branch
- Verifying all tax-related activities including the following: TDS certificate is issued and Form 15G/15H is collected and sent on time
- Reviewing the quality of compliance while concurrent audits are conducted at the bank
- RBI has audited the branch in the past
- Outstanding entry in the system Suspense Account
- Conducting mandatory Account Opening checks such as client profiling, KYC documents, field investigation & contact point investigation
- Managing the AML-related tasks involving approaching the suspected client, updating the profile for decision-making by the Bank
- Performing the tasks related to Statutory Notices such as timely revert statutory bodies, actions taken on the client's accounts in relation to unpaid Taxes or GST
- Periodically reviewing the compliance with regulatory requirements and policy, based on the bank's risk assessment according to the approved audit schedule
- Ensuring timely preparation of monthly, quarterly and special reports in an accurate manner as and when required by the Audit Manager
Education
Post Graduate Diploma - Banking, Finance & Insurance
IFBI
Pune01-2009
B.Com. - Cost Accounting
Savitribai Phule Pune University
Pune06-2008
12th - Accounting And Finance
CBSE Board
Pune05-2005
10th - General Studies
CBSE Board
Pune01-2003
Skills
- KYC/AML Compliance
- Internal /Process Audit
- Audit management
- Risk Assessment
- Financial Data Analysis
- Reporting & Documentation
- Banking Operations
- Compliance management
- Team Building & Leadership
- Client relations
Languages
- English
- Hindi
Personal Information
Date of Birth: 06/14/87
Timeline
Senior Manager
HDFC Bank Limited
11.2021 - 04.2022
Branch Operations Manager
Kotak Mahindra Bank
02.2017 - 08.2021
Branch Operations Officer
ICICI Bank Ltd.
12.2010 - 08.2016
Post Graduate Diploma - Banking, Finance & Insurance
IFBI
B.Com. - Cost Accounting
Savitribai Phule Pune University
12th - Accounting And Finance
CBSE Board
10th - General Studies
CBSE Board