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- Traveling
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- Content Creation
Megha Thakur
Kolkata
Summary
Dynamic business development and ed-tech operations professional with over 8 years of experience in SaaS, IT services, and e-learning. Proven track record in optimizing operations, managing CRM pipelines, and facilitating educator onboarding. Expertise in utilizing LinkedIn Sales Navigator to enhance strategic outreach while effectively managing teacher and student support. Committed to ensuring seamless day-to-day operations and upholding exceptional service standards.
Overview
8
8
years of professional experience
Work History
Business Development Specialist
PeerCamp
01.2024 - 03.2026
- Managed daily operational processes for educator onboarding and course launching.
- Handled teacher and student queries through Email, WhatsApp, LinkedIn, and internal communication platforms.
- Ensured smooth communication between teachers, students, and internal departments.
- Resolved issues related to classes, schedules, onboarding, content uploads, and platform support.
- Generated 40+ educator leads/month via LinkedIn Sales Navigator and social outreach
- Maintained full onboarding records, educator data, and operational reports in CRM and Google Sheets.
- Implemented CRM systems to track sales performance and manage customer interactions effectively.
- Connect with educators, introduce the platform, and coordinate meetings with internal teams and document MOMs (Minutes of meetings)
- Uploaded and managed course content through Drupal CMS.
- Conduct course content audits to ensure publishing quality standards.
- Conducted regular meetings with Teachers and Students to build positive and productive relationships.
- Assisted in improving workflows for faster onboarding and issue resolution.
- Managed WhatsApp broadcast campaigns and communication updates using WATI.io.
- Skilled at working remotely, independently, and collaboratively in a team environment.
- Worked well in a remote team setting, providing support and guidance.
- Write SEO-optimized blogs and educational marketing content.
- Create social media graphics for marketing campaigns using Canva.
- Monitor engagement metrics and analyze lead generation through social media ads.
- Mentored junior team members on best practices in business development processes and client engagement.
Business Development Executive
Auxesis Infotech Pvt. Ltd
10.2022 - 03.2026
- Generated B2B leads through LinkedIn Sales Navigator, market research, and targeted prospecting.
- Identified potential partners and scheduled meetings for leadership and sales teams.
- Researched international industry expos and conferences to identify collaboration opportunities.
- Maintained CRM pipelines and tracked sales opportunities.
- Documented Minutes of Meeting (MoM) and coordinated follow-ups with stakeholders.
- SaaS / IT Services, Remote
Public Relations Executive
Cygnus Group of Companies
09.2021 - 04.2022
- Managed 10+ PR campaigns including media communications and brand promotions across digital and offline channels
- Built and maintained relationships with journalists, influencers, media houses, and public figures.
- Coordinated meetings, travel arrangements, and appointments for senior leadership and VIP stakeholders.
- Maintained confidential documentation and provided operational updates to executive leadership.
- Designed festival greetings, invitations, and promotional creatives for corporate events.
- Managed bulk invitations, stakeholder databases, and official communication campaigns.
- Monitored media coverage and maintained relationships with media organizations to ensure positive brand visibility.
- Developed familiarity with company services and promotions to accurately respond to customer inquiries.
- Performed tasks and projects as assigned by director of marketing.
Business Executive
Pro Data
09.2017 - 09.2021
- Generated 40–60leads/month through targeted email campaigns and outbound outreach
- Conducted market research to identify target industries, potential buyers, and business opportunities.
- Developed new business prospects via strategic email outreach and professional communication.
- Built and maintained lead databases to support long-term business development pipelines.
- Followed up with prospects and nurtured leads to strengthen sales opportunities.
- Identified key decision makers within target organizations and initiated first-level communication.
Education
Master of Arts - Political Science and International Relations
Indira Gandhi National Open University
Kolkata, India05-2019
Bachelor of Arts - Political Science (Honors)
University of Calcutta
Kolkata, India05-2015
Skills
- Ed-Tech Operations Management
- B2B Lead Generation
- LinkedIn Sales Navigator
- CRM Management
- Query Resolution
- Google Sheets / Excel
- Data Management
- Administrative Support
Interests
Languages
English
Bengali
Hindi
Remote
True
Timeline
Business Development Specialist
PeerCamp
01.2024 - 03.2026
Business Development Executive
Auxesis Infotech Pvt. Ltd
10.2022 - 03.2026
Public Relations Executive
Cygnus Group of Companies
09.2021 - 04.2022
Business Executive
Pro Data
09.2017 - 09.2021
Master of Arts - Political Science and International Relations
Indira Gandhi National Open University
Bachelor of Arts - Political Science (Honors)
University of Calcutta