Megha Kapoor
Delhi
Summary
Dynamic consultant with extensive experience at SI-UK India, excelling in student counseling and sales conversion. Proven track record in managing client relationships and conducting market research. Adept at data management and report analysis, I effectively engage stakeholders to enhance service delivery and support students in achieving their educational goals.
Overview
3
3
Languages
1
1
Certification
7
7
years of professional experience
Work History
Consultant - LTA
SI-UK India
Delhi
11.2022 - 01.2025
- Managed LTA department at SI-UK. LTA is loan, test prep, accommodation and forex services.
- Handled LTA work for counselors across PAN India branches, liaising with banking partners to facilitate student education loans and counseling students for English language coaching enrollment.
- Collaborated with Ebix cash world to secure favorable currency exchange rates for students preparing to study in the UK, ensuring efficient handling of their deposits.
- Created reports and analyzed market trends related to loans, test prep, forex, and accommodation within the Indian subcontinent.
- Counseling & helping students to choose the right accommodation for our partner casita.com. Comparing available accommodation options as per the student's budget, location & university requirements.
- Cultivated and managed client relationships to enhance satisfaction and support. to ensure satisfactory support throughout their journey.
- Built positive working relationships with colleagues and management to improve collaboration.
- Promptly identified customer needs to provide tailored support and solutions. of customers promptly and efficiently.
- Coordinated client meetings to discuss project updates and gather feedback. to provide project updates.
Senior Study Abroad Consultant
Manya - The Princeton Review
Delhi
05.2022 - 10.2022
- Acted as senior study abroad consultant for test prep department.
- Facilitated student enrollment by assessing coaching needs and tailoring offers for test preparation packages.
- Sold coaching packages and facilitated student enrollment in test preparation programs.
- Informed students about test preparation coaching options for IELTS, TOEFL, GRE, GMAT & SAT.
IELTS-Coordinator
BNPS International
Delhi
01.2021 - 09.2021
- At BNPS International worked as IELTS coordinator. My job responsibility was to inform & sell coaching packages to UG & PG students who were looking to study abroad for various countries.
- Closed sales by matching coaching packages to student needs, ensuring students received tailored options.
- Managed student enquiries, followed up with prospective students seeking coaching.
- Compiled detailed reports on student progress and coaching effectiveness. and managing the data.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Organized meetings and prepared agendas for stakeholder discussions.
- Supported budgeting processes by tracking expenses and resource allocation.
- Monitored inventory levels and ordered supplies to maintain operational readiness.
Teacher of Business Studies and GK
Spring Meadows Public School
Delhi
07.2018 - 12.2020
- Taught Business Studies and General Knowledge to high school students at Spring Meadows Public School.
- Managed student behavior by establishing and enforcing classroom rules and procedures, fostering a positive learning environment.
- Encouraged student critical thinking and discussion using a variety of teaching techniques.
- Graded projects, exams and assignments to assess student progression and provide targeted feedback.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Prepared and maintained classroom environments to enhance student learning and support diverse developmental needs.
- Developed engaging lesson plans for diverse student learning needs.
Education
PG Diploma in Business - Business Management
UpGrad
New Delhi India08-2019
Bachelor of Commerce - Commerce
Guru Nanak Dev University
Amritsar, Punjab06-2018
Skills
- Client Acquisition
- Sales
- Market Research
- Housing Coordination
- Data Management
- Data reporting
- Report analysis
- Currency Management
- Stakeholder engagement
- Team Management
- Business planning
- Exam Readiness
- Educational Guidance
- Effective communication
- Problem solving
- Presentation Skills
- Presentation Skills
Certification
- IELTS Academic - Overall 7 bands, R-6.5, L-8.5, W-6 , S-6.5 bands
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Punjabi
Intermediate (B1)
B1
Timeline
Consultant - LTA
SI-UK India
11.2022 - 01.2025
Senior Study Abroad Consultant
Manya - The Princeton Review
05.2022 - 10.2022
IELTS-Coordinator
BNPS International
01.2021 - 09.2021
Teacher of Business Studies and GK
Spring Meadows Public School
07.2018 - 12.2020
PG Diploma in Business - Business Management
UpGrad
Bachelor of Commerce - Commerce
Guru Nanak Dev University