Seeking a challenging and responsible position in a globally competitive educational and dynamic environment where my skills and dedication can make meaningful contribution to the organisation and can prove my credentials as a reputed professional.
Overview
4
4
years of professional experience
Work History
Gaming Moderator and Quality Analyst
Foundever
Hyderabad
05.2024 - Current
Facilitated engaging discussions in online forums to enhance user experience.
Monitored community interactions to ensure adherence to guidelines and standards.
Coordinated with teams to resolve conflicts and address user concerns promptly.
Developed and implemented quality assurance procedures for operational consistency.
Content Moderator
Accenture
Hyderabad
11.2021 - 11.2023
PROVIDING EXCELLEENT QUALITY CUSTOMER SERVICE AND OTHER DUTIES ASSIGNED.
ATTENDING REGULAR SCHEDULED VIDEO CONFERENCES FOR TEAM MEETINGS AND ONE TO ONE COACHING.
ADHERING TO COMPANY ATTENDANCE PUNCTUALITY AND MEAL AND REST BREAK REQUIREMENT.
MAINTAINING AND CONCENTRATIONAND FOCUS IN ORDER TO MEET PERFORAMANCE GOALS.
Education
B.COM - Financial Accounting
Osmania university college for women
Hyderabad
01.2020
Commerce - M.E.C
Sri venkateshwara jr college
Hyderabad
01.2017
Matriculation -
City model high school
Hyderabad
01.2015
Skills
Technical Skills
Gen AI
Microsoft Office
Outlook
Slack
TALLY WITH GST
Soft Skills
Critical thinking
Data Analysis
Communication
Attention to detail
Hobbies and Interests
Reading Books
Playing games
Listening music
Disclaimer
I hereby declare that the above mentioned particulars are true to the best of my knowledge and belief.