Meghana Bezawada
Coimbatore
Summary
Detail-oriented and dynamic Business Process Analyst with over 4 years of experience in Change Management, project coordination, and process optimization. Proven ability to lead change initiatives, streamline business processes, and improve operational performance by 15%+. Adept at leveraging data analytics and process management to drive transformative changes. Seeking to bring expertise in change management to Nippon Express and contribute to strategic organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Business Process Analyst II
SLB
07.2024 - Current
- Collaborated with the Change Management team, driving process improvement initiatives that resulted in a 12% increase in operational efficiency
- Supported the successful implementation of organizational change projects, impacting over 500+ employees across multiple departments
- Conducted business process analysis that identified bottlenecks, reducing process delays by 20%
Administration Associate
CPWD
02.2018 - 03.2022
- Led a team that managed the optimization of resource transfer processes, saving approximately 500+ labor hours annually
- Implemented strategic planning processes that improved overall project completion timelines by 18%
- Recognized with the 'Award of Excellence' for exceptional contribution to the Ministry of Housing and Urban Affairs' urban development projects
Banking Associate
NDCCB
01.2017 - 02.2018
- Facilitated a process improvement project for banking operations, reducing customer wait times by 25% and improving daily transaction efficiency
- Managed customer accounts and financial inquiries with 98% accuracy, contributing to enhanced customer satisfaction and retention
Associate Software Engineer
Tech Mahindra Ltd.
01.2016 - 01.2017
- Developed and tested SCM functionalities, enabling a system upgrade that reduced integration issues by 30%
- Delivered a project to improve QA processes, leading to a 15% reduction in defect rates across development cycles
Education
MBA - Business Analytics and Operations
Amrita University
01.2024
MS - Business Analytics and Systems
SUNY
Buffalo01.2024
B.Tech - Electronics and Communication
SASTRA University
01.2015
Skills
- Change Management
- Process Improvement
- Data Analytics
- Power BI
- Basics of Python
- Basics of R programming
- Scrumban
- Agile Methodologies
- Stakeholder Engagement
- Communication
- Project Management
- Process Automation
- MS Office Suite
- Gantt Chart Creation
Certification
- Lean Six Sigma (Green Belt), KPMG, 01/01/24
- Hatha Yoga Teacher, International Yoga Alliance, 01/01/19
Accomplishments
Miss India Tourism Beauty of Asia, 2018 at Philippines
Senior Under Officer, 4 Tamil Nadu Girls Battalion NCC, Trichy
Timeline
Associate Business Process Analyst II
SLB
07.2024 - Current
Administration Associate
CPWD
02.2018 - 03.2022
Banking Associate
NDCCB
01.2017 - 02.2018
Associate Software Engineer
Tech Mahindra Ltd.
01.2016 - 01.2017
MBA - Business Analytics and Operations
Amrita University
MS - Business Analytics and Systems
SUNY
B.Tech - Electronics and Communication
SASTRA University
- Lean Six Sigma (Green Belt), KPMG, 01/01/24
- Hatha Yoga Teacher, International Yoga Alliance, 01/01/19
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