Meghana Chithaluri
Hyderabad
Summary
To obtain a challenging career in the IT industry and put all my efforts into the growth of the organization and have a great working environment Looking for a challenging role to apply my knowledge, learn from industry experts, and deliver high-quality solutions.
Overview
1
1
year of professional experience
Work History
Customer care
Digitide solutions Limited
Hyderabad
06.2025 - 07.2026
- Supported clients at Axis Bank in Hindi and English to enhance customer satisfaction.
- Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement.
- Trained and guided customer care staff on best practices for resolving customer inquiries.
- Established strong relationships with key stakeholders both internally and externally in order to facilitate effective communication across multiple teams involved in providing excellent levels of customer care.
Customer support associate
Essencea infoserv pvt Ltd
02.2025 - 06.2025
Education
Bachelor of Technology - computer science
MEGHA INSTITUTE OF ENGINEERING AND TECHNOLOGY FOR WOMEN
GHATKESARDiploma - computer science
MEGHA INSTITUTE OF ENGINEERING AND TECHNOLOGY FOR WOMEN
GHATKESARSkills
- HTML
- CSS
- MS Office
- SQL
- Python
- C
Languages
- English
- Hindi
- Telugu
Projects
- English
- Hindi
- Telugu
Timeline
Customer care
Digitide solutions Limited
06.2025 - 07.2026
Customer support associate
Essencea infoserv pvt Ltd
02.2025 - 06.2025
Bachelor of Technology - computer science
MEGHA INSTITUTE OF ENGINEERING AND TECHNOLOGY FOR WOMEN
Diploma - computer science
MEGHA INSTITUTE OF ENGINEERING AND TECHNOLOGY FOR WOMEN