Meghana C V
Hyderabad
Summary
Dynamic Operations Manager with a proven track record at Dentaguru, enhancing operational efficiency and client satisfaction. Excelled in team collaboration and conflict resolution, significantly improving management communication and morale. Recognized for exceptional public relations skills and adept at fostering strong client relationships. Demonstrated adaptability and dependability, with a commitment to excellence in community service and operations support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
We the voluteers
Hyderabad
04.2024 - 12.2024
- Recognized by management for providing exceptional customer service.
Operations Manager
Dentaguru
Hyderabad
01.2023 - 06.2024
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Created detailed reports on the performance of individual departments within operations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored progress by establishing plans, budgets and measuring results.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Education
MBA - Health Care Management
Indian School Business
Hyderabad01-2024
BDS
Kamineni Institute of Dental Sciences
Narketpally11-2021
Skills
- Teamwork and collaboration
- Conflict resolution
- Operations support
- Public relations
- Community service
- Empathy and patience
- Relationship building
- Friendly and outgoing
- Adaptability and dependability
Affiliations
- Volunteering during spare time for Old Aged people & for street dog welfare . A member of "We the volunteers" and was active participant for past 1 year
Certification
- Certificate in "Health Care Financial Managemnt" from Northeastern University, USA
- Certificate in "Healthcare Innovation" from PennMed, Wharton, USA
- Certificate in "AI in Healthcare" from Stanford University, USA
Timeline
Volunteer
We the voluteers
04.2024 - 12.2024
Operations Manager
Dentaguru
01.2023 - 06.2024
MBA - Health Care Management
Indian School Business
BDS
Kamineni Institute of Dental Sciences