Reading

Dynamic professional with 8 years of experience in business and executive support at Shell. Successfully led operations and administration as a Centre Manager and managed operations and sales as a Restaurant Manager. Proven leader in office administration, operational efficiency, and team collaboration across various industries. Skilled in managing complex schedules, optimizing processes, and building positive stakeholder relationships. Committed to high-quality service and achieving organizational goals. Aspiring to further enhance leadership skills and drive innovation in operational management.
• Managed GM's calendar across three time zones, scheduled meetings, and resolved meeting conflicts with stakeholders.
• Coordinated travel bookings - Domestic and international including VISA processing.
• Organized VP visits, verifying TRA's (Travel Risk Assessment) including logistics, agendas, room bookings, and quarterly lunch sessions.
• Reviewed and processed receipts for claim submission on Concur for 70 staff.
• Verified financial transactions, created team OPEX budget forecasts of over $600,000 and generated monthly reports, analyzed and verified for contingencies.
• Processed POs and payments, maintaining vendor relationships.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Monitored team time writing on SERP and followed up on project codes for billable hours and verified the results with the report from Finance team.
• Managed office inventory, addressed to queries regarding facilities, IT support.
• Have managed confidential data and access on SharePoint as Functional Site Owner for the team
Operations management
Staff leadership
Financial reporting
Data management
Inventory management
Cost analysis and savings
Teamwork and collaboration
Problem-solving
Time management
Adaptability
Analytical thinking
Interpersonal skills
Scheduling
Customer relationship management
Decision-making
Reading
Learning new languages
Travelling
Photography