Reading
Meghana N P
Associate Business Admin Support
Bangalore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Associate Business Admin Support
Shell India Markets Private Limited
2023.12 - Current
- Organized company events and meetings, ensuring smooth execution of logistics and event coordination.
- Assisted in employee onboarding processes, contributing to an improved new hire experience.
- Maintained accurate records for financial transactions, enabling effective budget tracking and analysis.
- Implemented best practices in document management, resulting in better organizational efficiency.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Centre Manager
KLAY Day Care
2023.01 - Current
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Ensured the organization's service standards are maintained, delivered effectively and efficiently.
- Gained extensive knowledge in data entry, analysis and reporting.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Maximized performance by monitoring daily activities and mentoring team members.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Restaurant Manager
Kitchen King
2017.08 - 2022.12
- Created business culture focused on developing and retaining high-quality employees.
- Developed and implemented targeted marketing programs to reach desired applicant pools.
- Provided staff with support and training to achieve top client satisfaction.
- Implemented ISO 22000 standards to enhance food safety protocols, resulting in a 20% reduction in foodborne incidents and an improvement in health inspection ratings. Led training programs for staff to ensure strict adherence to food safety guidelines and HACCP principles.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
B.com (Bachelor of Commerce) - Business Administration And Management, Economics
Bishop Cotton Women's Christian College
Bangalore 2007.06 - 2011.11
Skills
- Managerial skills
- Staff Management
- Expense Reporting
- Scheduling
- Calendar Management
- Business Administration
- Event Coordination
- Employee timesheet processing
- Team Collaboration
- Interpersonal Communication
- Staff Leadership
- Sales proficiency
- Operations Management
- Inventory Management
Accomplishments
- Achieved 95% score in Service delivery Audit through frequent training given to staff, addressing to concerns and issues with immediate effect.
- Ensured the organization standards are maintained and feedbacks are addressed, which led to an increase in enrollments in the day care by 30%.
- Supervised team of 5 staff members. Held meetings and organized Staff Training Program to ensure the organization standards are well maintained and services are delivered effectively and efficiently.
- Achieved an increase in monthly turnover by 40% by taking feedbacks from customers and catering accordingly to their preferences.
Interests
Learning new languages
Travelling
Photography
Timeline
Associate Business Admin Support
Shell India Markets Private Limited
2023.12 - Current
Centre Manager
KLAY Day Care
2023.01 - Current
Restaurant Manager
Kitchen King
2017.08 - 2022.12
B.com (Bachelor of Commerce) - Business Administration And Management, Economics
Bishop Cotton Women's Christian College
2007.06 - 2011.11
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